Role purpose:

• Maintain and support IP/MPLS network operational activities
• Controlling, managing and supporting business through network operations in collaboration with internal and external customers
• Maintain operational excellence and efficiency in the network operation processes
• Provide the necessary support needed by contractors when performing IP related activities

Key accountabilities and decision ownership

• Operational management of IP/ MPLS network to deliver end-to-end network KPI targets to ensure preventive, reactive and corrective maintenance is done as required, regular updates are performed as per vendor recommendations and emphasis on network security is adhered
• Involved in the evolution and roadmap of the IP network environment, to advise the business on optimal and up to date solutions that will bring synergies with company strategies; Maintain up to date detailed schematics and configurations of the IP network with latest recommended software versions. Emphasis on future modernized networks and strive to automate the network.
• Ensure all critical services and links are well monitored and notifications are sent whenever agreed threshold is reached to ensure smooth planning of upgrade and a proper realization of value for money
• Drive the end-to-end network operation processes through documentation, implementation and compliance to processes, procedures and policies to ensure seamless operation of the IP Networks functions; covering Alarm & Trouble Handling, Preventive & Reactive Maintenance, Change Control and business continuity, incident management, escalation, reporting, root cause analysis and recommendations

Who you are

Core competencies, knowledge and experience

• Business acumen & awareness
• Problem Analysis and fast resolution skills
• Effective communication skills – oral and written
• IP Networks Design and Troubleshooting Skills
• Teamwork and stakeholder management skills.

Must have technical/professional qualifications:

• At least 3 years’ experience in Telecommunications Operations
• University Degree in Telecommunications/Electronics Engineering, Computer Engineering/Science or equivalent
• Experience of working with multiple suppliers/vendors/partners i.e. CISCO, Juniper, Huawei etc
• Knowledge of mobile telecommunications network architectures/ technologies
• Experience in IP Services operation
• Knowledge in Network security
• Certifications in IP related fields particularly CCNA/CCNP, JNCA, CCNSP/CCNSE
• Must be able and willing to work outside normal working hours when required to do so
• Willing to travel extensively and sometimes at short notice

• Maintain and support IP/MPLS network operational activities
• Controlling, managing and supporting business through network operations in collaboration with internal and external customers
• Maintain operational excellence and efficiency in the network operation processes
• Provide the necessary support needed by contractors when performing IP related activities
• Operational management of IP/ MPLS network to deliver end-to-end network KPI targets to ensure preventive, reactive and corrective maintenance is done as required, regular updates are performed as per vendor recommendations and emphasis on network security is adhered
• Involved in the evolution and roadmap of the IP network environment, to advise the business on optimal and up to date solutions that will bring synergies with company strategies; Maintain up to date detailed schematics and configurations of the IP network with latest recommended software versions. Emphasis on future modernized networks and strive to automate the network.
• Ensure all critical services and links are well monitored and notifications are sent whenever agreed threshold is reached to ensure smooth planning of upgrade and a proper realization of value for money
• Drive the end-to-end network operation processes through documentation, implementation and compliance to processes, procedures and policies to ensure seamless operation of the IP Networks functions; covering Alarm & Trouble Handling, Preventive & Reactive Maintenance, Change Control and business continuity, incident management, escalation, reporting, root cause analysis and recommendations

• Business acumen & awareness
• Problem Analysis and fast resolution skills
• Effective communication skills – oral and written
• IP Networks Design and Troubleshooting Skills
• Teamwork and stakeholder management skills.
• Knowledge of mobile telecommunications network architectures/ technologies
• Experience in IP Services operation
• Knowledge in Network security

• At least 3 years’ experience in Telecommunications Operations
• University Degree in Telecommunications/Electronics Engineering, Computer Engineering/Science or equivalent
• Experience of working with multiple suppliers/vendors/partners i.e. CISCO, Juniper, Huawei etc
• Certifications in IP related fields particularly CCNA/CCNP, JNCA, CCNSP/CCNSE
• Must be able and willing to work outside normal working hours when required to do so
• Willing to travel extensively and sometimes at short notice