Relationship Manager Liabilities
2025-11-06T06:08:46+00:00
NMB
https://cdn.greattanzaniajobs.com/jsjobsdata/data/employer/comp_5940/logo/NMB%20Bank%20.jpeg
https://www.nmbbank.co.tz/
FULL_TIME
Head Office
Dar es Salaam
00000
Tanzania
Finance
Management
2025-11-09T17:00:00+00:00
Tanzania
8
Job Purpose:
Work closely with Branches and Head Office Sales Team in monitoring and growing Business Liability portfolio to achieve overall deposit targets of the Department.
Main Responsibilities:
- Take a leading role in mobilizing deposits throughout the zone (covering Branches, Business Centre's, and Hubs)
- Follow up with Relationship Managers/Officer and Branch Managers on execution of potential pipelines Liabilities to become successful deals.
- Actively seek to improve customer experience through digitization of payment/collection platforms
- Take a leading role in guiding Relationship Managers/Relationship Officers in growing and mobilizing deposits from MSME segment.
- Prepare budget and projections for the Business deposits portfolio.
- Proactively engage with external stakeholders by strengthening business partnerships from various business associations and managing top depositors' business relationship
- Proactively engage with other internal stakeholders (Marketing/PR/Card Business/Compliance/Quality & Control/other business unit) to provide support in coordination of business events and customers engagement.
- Coordinate with Relationship Managers and Branch Managers in organizing business banking events, sponsorship events and campaigns.
- Represent NMB in all customer forums and ensure the best relationship between NMB and customers in the zones through networking and excellent service.
- Ensure that dormancy rate is kept at minimum
Knowledge and Skills:
- Strong sales management skills.
- Excellent Digital/Online Payment Skills
- Good customer relationship and sound understanding of bank's products, policies and procedures.
- Knowledge of Flexi cube and Bank procedures.
- Excellent client management skills.
- Strong networking and interpersonal skills.
- Conversant with Digital Innovations, Internet Banking, Digital Payments (NMB Mkononi, FlexMalipo, QR Codes, and Card Payments).
- Good communication and presentation with high proficiency in the use of (English and Kiswahili).
- Good business management, time management, leadership, coaching and team building skills.
Qualifications and Experience:
- Bachelor's Degree in Finance, Information Technology, Accounting, Banking, Economics, or other relevant field
- MBA will be an added advantage
- 4 years' experience in Customer Relationship management, Digital payment and collection solutions.
- Experience in managing sector associations, SACCOS and NGOs partnerships
- Experience in handling payment/collection projects through digitization.
- Up-to-date knowledge of sector business market in Tanzania
Take a leading role in mobilizing deposits throughout the zone (covering Branches, Business Centre's, and Hubs) Follow up with Relationship Managers/Officer and Branch Managers on execution of potential pipelines Liabilities to become successful deals. Actively seek to improve customer experience through digitization of payment/collection platforms Take a leading role in guiding Relationship Managers/Relationship Officers in growing and mobilizing deposits from MSME segment. Prepare budget and projections for the Business deposits portfolio. Proactively engage with external stakeholders by strengthening business partnerships from various business associations and managing top depositors' business relationship Proactively engage with other internal stakeholders (Marketing/PR/Card Business/Compliance/Quality & Control/other business unit) to provide support in coordination of business events and customers engagement. Coordinate with Relationship Managers and Branch Managers in organizing business banking events, sponsorship events and campaigns. Represent NMB in all customer forums and ensure the best relationship between NMB and customers in the zones through networking and excellent service. Ensure that dormancy rate is kept at minimum
Strong sales management skills. Excellent Digital/Online Payment Skills Good customer relationship and sound understanding of bank's products, policies and procedures. Knowledge of Flexi cube and Bank procedures. Excellent client management skills. Strong networking and interpersonal skills. Conversant with Digital Innovations, Internet Banking, Digital Payments (NMB Mkononi, FlexMalipo, QR Codes, and Card Payments). Good communication and presentation with high proficiency in the use of (English and Kiswahili). Good business management, time management, leadership, coaching and team building skills.
Bachelor's Degree in Finance, Information Technology, Accounting, Banking, Economics, or other relevant field MBA will be an added advantage 4 years' experience in Customer Relationship management, Digital payment and collection solutions. Experience in managing sector associations, SACCOS and NGOs partnerships Experience in handling payment/collection projects through digitization. Up-to-date knowledge of sector business market in Tanzania
JOB-690c3b6ed33ab
Vacancy title:
Relationship Manager Liabilities
[Type: FULL_TIME, Industry: Finance, Category: Management]
Jobs at:
NMB
Deadline of this Job:
Sunday, November 9 2025
Duty Station:
Head Office | Dar es Salaam | Tanzania
Summary
Date Posted: Thursday, November 6 2025, Base Salary: Not Disclosed
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JOB DETAILS:
Job Purpose:
Work closely with Branches and Head Office Sales Team in monitoring and growing Business Liability portfolio to achieve overall deposit targets of the Department.
Main Responsibilities:
- Take a leading role in mobilizing deposits throughout the zone (covering Branches, Business Centre's, and Hubs)
- Follow up with Relationship Managers/Officer and Branch Managers on execution of potential pipelines Liabilities to become successful deals.
- Actively seek to improve customer experience through digitization of payment/collection platforms
- Take a leading role in guiding Relationship Managers/Relationship Officers in growing and mobilizing deposits from MSME segment.
- Prepare budget and projections for the Business deposits portfolio.
- Proactively engage with external stakeholders by strengthening business partnerships from various business associations and managing top depositors' business relationship
- Proactively engage with other internal stakeholders (Marketing/PR/Card Business/Compliance/Quality & Control/other business unit) to provide support in coordination of business events and customers engagement.
- Coordinate with Relationship Managers and Branch Managers in organizing business banking events, sponsorship events and campaigns.
- Represent NMB in all customer forums and ensure the best relationship between NMB and customers in the zones through networking and excellent service.
- Ensure that dormancy rate is kept at minimum
Knowledge and Skills:
- Strong sales management skills.
- Excellent Digital/Online Payment Skills
- Good customer relationship and sound understanding of bank's products, policies and procedures.
- Knowledge of Flexi cube and Bank procedures.
- Excellent client management skills.
- Strong networking and interpersonal skills.
- Conversant with Digital Innovations, Internet Banking, Digital Payments (NMB Mkononi, FlexMalipo, QR Codes, and Card Payments).
- Good communication and presentation with high proficiency in the use of (English and Kiswahili).
- Good business management, time management, leadership, coaching and team building skills.
Qualifications and Experience:
- Bachelor's Degree in Finance, Information Technology, Accounting, Banking, Economics, or other relevant field
- MBA will be an added advantage
- 4 years' experience in Customer Relationship management, Digital payment and collection solutions.
- Experience in managing sector associations, SACCOS and NGOs partnerships
- Experience in handling payment/collection projects through digitization.
- Up-to-date knowledge of sector business market in Tanzania
Work Hours: 8
Experience in Months: 48
Level of Education: bachelor degree
Job application procedure
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