Job Purpose:

Responsible for leading the implementation of core banking systems products from concept to delivery by working closely with the business teams. Interact with external resources/software vendors to identify and resolve issues/problems and gaps

Main Responsibilities:

• Gather product requirements related to Core Banking Systems from business units and translate them into technical requirements and solutions and/or write supporting requirement specification documents
• Partner with business stakeholders to understand technical trade-offs and architecture to drive product roadmap, positioning, requirements and feature delivery
• Provide product knowledge and mentoring to analysts and specialists
• Business analysis and requirements documentation of complex product management projects for building new products or enhancement / extension of current products
• Ensure product readiness by all stakeholders is conducted before products are implemented in live
• Oversee any new designs and deployments of all products related changes in the Core Banking Systems.
• Ensure there is clear end to end understanding of system expectations and behavior
• Define clear UAT test cases and scenarios and ensure UAT is conducted and sign off is done for any changes on CBS systems (product/system setups, back-end fixes/patches, new releases)
• Manage products throughout life cycle in the Core Banking Systems. Analyze and simulate operational changes requested and ensure clear user acceptance tests are being signed off
• Lead the periodic review and correction of different Core Banking Systems (CBS) products and services and ensure monitoring and continuous enhancements of the existing products
• Keeping track of all changes in existing product portfolios for audit purposes. Ensure all key issues of the systems are being resolved/managed regularly
• Explore systems capabilities which are not utilized to advise the business of the products and services which can be offered to customers.
• Link between business updates to application development to ensure technology solutions support business requirements.
• Lead the development of workflow improvements throughout the various departments making use of the core banking applications.
• Identify systems gaps and develop suitable plans to close the gaps
• Follow industry trends through exploring complementary and competitive products, meeting with partners, attending conferences, and investigating new technologies.
• Lead the products training efforts for all touchpoints to the business users, inclusive of documentation, publications, E-Training tools.

Knowledge and Skills:

• Knowledge of core banking systems and different platforms of banking products
• Ability to work on multiple projects, balancing competing priorities.
• Demonstrated ability to work effectively in a dynamic, collaborative and fast-paced atmosphere
• Attention to detail and accuracy
• Demonstrated advanced analytic and diagnostic skills.
• Ability to apply competence in new or complex situations.
• Strong SQL and database developments skills
• Demonstrate leadership skills and the ability to lead teams and motivate team members, as needed.
• Excellent in working with teams and with colleagues on a one-to-one basis.
• Ability to work collaboratively across organizational boundaries

Qualifications and Experience:

• Bachelors Degree in Computer Science /Computer Engineering / Information Technology or any other related field
• Relevant certification(s) including ITIL is an added advantage.
• At least four (4) years of work experience in the relevant field with leadership experience in medium to large organizations working in Core Banking product analysis & configuration.
• Experience in SQL querying and database developments
• Extensive experience with any programming languages like Java, Python and or C
• Financial service experience in product management or related areas including relationship management, IT development, and project management

• Gather product requirements related to Core Banking Systems from business units and translate them into technical requirements and solutions and/or write supporting requirement specification documents
• Partner with business stakeholders to understand technical trade-offs and architecture to drive product roadmap, positioning, requirements and feature delivery
• Provide product knowledge and mentoring to analysts and specialists
• Business analysis and requirements documentation of complex product management projects for building new products or enhancement / extension of current products
• Ensure product readiness by all stakeholders is conducted before products are implemented in live
• Oversee any new designs and deployments of all products related changes in the Core Banking Systems.
• Ensure there is clear end to end understanding of system expectations and behavior
• Define clear UAT test cases and scenarios and ensure UAT is conducted and sign off is done for any changes on CBS systems (product/system setups, back-end fixes/patches, new releases)
• Manage products throughout life cycle in the Core Banking Systems. Analyze and simulate operational changes requested and ensure clear user acceptance tests are being signed off
• Lead the periodic review and correction of different Core Banking Systems (CBS) products and services and ensure monitoring and continuous enhancements of the existing products
• Keeping track of all changes in existing product portfolios for audit purposes. Ensure all key issues of the systems are being resolved/managed regularly
• Explore systems capabilities which are not utilized to advise the business of the products and services which can be offered to customers.
• Link between business updates to application development to ensure technology solutions support business requirements.
• Lead the development of workflow improvements throughout the various departments making use of the core banking applications.
• Identify systems gaps and develop suitable plans to close the gaps
• Follow industry trends through exploring complementary and competitive products, meeting with partners, attending conferences, and investigating new technologies.
• Lead the products training efforts for all touchpoints to the business users, inclusive of documentation, publications, E-Training tools.

• Knowledge of core banking systems and different platforms of banking products
• Ability to work on multiple projects, balancing competing priorities.
• Demonstrated ability to work effectively in a dynamic, collaborative and fast-paced atmosphere
• Attention to detail and accuracy
• Demonstrated advanced analytic and diagnostic skills.
• Ability to apply competence in new or complex situations.
• Strong SQL and database developments skills
• Demonstrate leadership skills and the ability to lead teams and motivate team members, as needed.
• Excellent in working with teams and with colleagues on a one-to-one basis.
• Ability to work collaboratively across organizational boundaries

• Bachelors Degree in Computer Science /Computer Engineering / Information Technology or any other related field
• Relevant certification(s) including ITIL is an added advantage.
• At least four (4) years of work experience in the relevant field with leadership experience in medium to large organizations working in Core Banking product analysis & configuration.
• Experience in SQL querying and database developments
• Extensive experience with any programming languages like Java, Python and or C
• Financial service experience in product management or related areas including relationship management, IT development, and project management