JOB PURPOSE

The Sales Executive – Title Loans is responsible for marketing, selling, and onboarding customers for title-backed loan products (e.g motor vehicle logbook loans or property title loans) while ensuring compliance, proper documentation, and portfolio quality.

KEY RESPONSIBILITIES

Sales & Business Development

• Market and sell title loan products to individual and SME clients
• Identify and prospect potential clients through field visits, referrals, and leads
• Explain loan terms clearly, including interest rates, fees, repayment schedules, and penalties
• Meet and exceed assigned sales and disbursement targets

Client Onboarding & Documentation

• Collect and verify required client documents
• Conduct preliminary client assessments and ensure documents are genuine and complete
• Submit accurate loan applications for approval within set timelines

Customer Relationship Management

• Maintain strong relationships with clients to encourage repeat borrowing and referrals
• Follow up with clients throughout the loan lifecycle to ensure satisfaction and retention
• Educate clients on responsible borrowing and repayment obligations

Portfolio Quality & Support

• Monitor assigned loan portfolio and support early repayment follow-ups
• Work closely with the collections team to reduce defaults and delinquencies
• Flag potential risks, fraud indicators, or document inconsistencies early

Compliance & Reporting

• Ensure all sales activities comply with company policies, internal controls, and applicable Tanzanian regulations
• Prepare daily, weekly, and monthly sales reports
• Maintain accurate client records and confidentiality at all times

KEY PERFORMANCE INDICATORS (KPIs)

• Loan disbursement volume
• Number of active clients onboarded
• Portfolio quality (PAR / default rates)
• Customer retention and repeat loans
• Accuracy and completeness of documentation

QUALIFICATIONS & EXPERIENCE

• Certificate or Diploma in Business, Marketing, Finance, or a related field
• At least 1–2 years’ experience in sales, preferably in microfinance, lending, or asset-based financing
• Experience selling logbook loans or secured loans is an added advantage

SKILLS & COMPETENCIES

• Strong sales and negotiation skills
• Excellent communication and customer service skills
• Ability to work independently in the field
• Basic financial and documentation review skills
• High level of integrity and attention to detail
• Ability to work under pressure and meet targets

OTHER REQUIREMENTS

• Willingness to work in the field and travel within assigned areas
• Knowledge of local markets and client behavior
• Basic computer skills (MS Word, Excel, mobile loan systems)

WORKING CONDITIONS

• Field-based role with performance-based targets
• May require weekend or extended hours during peak sales periods

• Market and sell title loan products to individual and SME clients
• Identify and prospect potential clients through field visits, referrals, and leads
• Explain loan terms clearly, including interest rates, fees, repayment schedules, and penalties
• Meet and exceed assigned sales and disbursement targets
• Collect and verify required client documents
• Conduct preliminary client assessments and ensure documents are genuine and complete
• Submit accurate loan applications for approval within set timelines
• Maintain strong relationships with clients to encourage repeat borrowing and referrals
• Follow up with clients throughout the loan lifecycle to ensure satisfaction and retention
• Educate clients on responsible borrowing and repayment obligations
• Monitor assigned loan portfolio and support early repayment follow-ups
• Work closely with the collections team to reduce defaults and delinquencies
• Flag potential risks, fraud indicators, or document inconsistencies early
• Ensure all sales activities comply with company policies, internal controls, and applicable Tanzanian regulations
• Prepare daily, weekly, and monthly sales reports
• Maintain accurate client records and confidentiality at all times

• Strong sales and negotiation skills
• Excellent communication and customer service skills
• Ability to work independently in the field
• Basic financial and documentation review skills
• High level of integrity and attention to detail
• Ability to work under pressure and meet targets
• Basic computer skills (MS Word, Excel, mobile loan systems)

• Certificate or Diploma in Business, Marketing, Finance, or a related field
• At least 1–2 years’ experience in sales, preferably in microfinance, lending, or asset-based financing
• Experience selling logbook loans or secured loans is an added advantage
• Willingness to work in the field and travel within assigned areas
• Knowledge of local markets and client behavior