IT Quality Assurance Officer at KCB Bank April 2026

KEY RESPONSIBILITIES

• Champion and coordinate business requirements reviews across functional teams and ensures that the business requirements are complete, precise, and testable.
• Works with project team to define and create overall project test strategy/test plan, plan test schedules or strategies and Identifies test resources, estimates test effort in accordance with project scope or delivery dates and ensures that the test strategy is achieved.
• Develop, document, and maintain functional and non-functional test cases, test scripts and other test artifacts like test data, data validation, harness scripts and automated scripts.
• Works collaboratively with the business units and project teams to execute and validate test cases based upon business requirements and ensures that the test cases are traceable to the requirements.
• In collaboration with GEA and other critical stakeholders, tune the SQA processes, adopt tools and define re-usable templates in-line with the adoption and maturity of the SQA Framework.
• Define test process including required test activities and deliverables, conduct Test Readiness Assessment, establish test beds and ensure that test beds are available for all planned white box and black box testing activities.
• Provide support to Co Banking application (T24) issues, user profile management and tracking of all changes as requested by business team and as per the DCOE change process.
• Prepare, share and review test results periodically, report any defects, bugs, errors, configuration issues, and interoperability flaws and develop test acceptance reports for projects and software changes and ensure UAT optimal availability of UAT environments.
• Works with business units to perform post deployment sanity and regression tests and post-implementation review within defined period to confirm that the deployed solution works as per the business requirements.
• Participates in formulation and Implementation of Software process improvement policies and strategies for IT division.

DAILY RESPONSIBILITIES

• Develop, distribute, and coordinate in-depth business requirement reviews across functional teams and ensures that the business requirements are comprehensive, precise and testable.
• Develop, document and maintain functional and non-functional test cases, test scripts and other test artifacts like the test data, data validation, harness scripts and automated scripts.
• Provide support to Co Banking application (T24) issues, user profile management and tracking of all changes as requested by the business team. Share with IT Service Delivery Manager the list of T24 System changes and their status and ensure optimal availability of UAT environments.
• Prepare, share and review test results periodically, report any defects, bugs, errors, configuration issues, and interoperability flaws and develop test acceptance reports for projects and software changes.
• Evaluating application release deliverables against expected quality standards of output and escalating any problems for resolution and subsequent achievement of commitments

MINIMUM POSITION QUALIFICATION REQUIREMENTS

a. Academic & Professional

Education

Bachelor’s degree

• Information Technology
• Computer Science
• Computer Engineering or any IT related

Professional Qualifications

• International Software Testing Qualifications Board (ISTQB) certificate.
• Project Management
• ITIL

Master’s degree

• Business Administration or Project Management

b. Experience

Total Minimum No of Years Experience Required

5

• Champion and coordinate business requirements reviews across functional teams and ensures that the business requirements are complete, precise, and testable.
• Works with project team to define and create overall project test strategy/test plan, plan test schedules or strategies and Identifies test resources, estimates test effort in accordance with project scope or delivery dates and ensures that the test strategy is achieved.
• Develop, document, and maintain functional and non-functional test cases, test scripts and other test artifacts like test data, data validation, harness scripts and automated scripts.
• Works collaboratively with the business units and project teams to execute and validate test cases based upon business requirements and ensures that the test cases are traceable to the requirements.
• In collaboration with GEA and other critical stakeholders, tune the SQA processes, adopt tools and define re-usable templates in-line with the adoption and maturity of the SQA Framework.
• Define test process including required test activities and deliverables, conduct Test Readiness Assessment, establish test beds and ensure that test beds are available for all planned white box and black box testing activities.
• Provide support to Co Banking application (T24) issues, user profile management and tracking of all changes as requested by business team and as per the DCOE change process.
• Prepare, share and review test results periodically, report any defects, bugs, errors, configuration issues, and interoperability flaws and develop test acceptance reports for projects and software changes and ensure UAT optimal availability of UAT environments.
• Works with business units to perform post deployment sanity and regression tests and post-implementation review within defined period to confirm that the deployed solution works as per the business requirements.
• Participates in formulation and Implementation of Software process improvement policies and strategies for IT division.
• Develop, distribute, and coordinate in-depth business requirement reviews across functional teams and ensures that the business requirements are comprehensive, precise and testable.
• Develop, document and maintain functional and non-functional test cases, test scripts and other test artifacts like the test data, data validation, harness scripts and automated scripts.
• Provide support to Co Banking application (T24) issues, user profile management and tracking of all changes as requested by the business team. Share with IT Service Delivery Manager the list of T24 System changes and their status and ensure optimal availability of UAT environments.
• Prepare, share and review test results periodically, report any defects, bugs, errors, configuration issues, and interoperability flaws and develop test acceptance reports for projects and software changes.
• Evaluating application release deliverables against expected quality standards of output and escalating any problems for resolution and subsequent achievement of commitments

• Business requirements reviews
• Test strategy and planning
• Test case development
• Test script development
• Test data management
• Automated scripting
• T24 application support
• Defect reporting
• Test acceptance reporting
• Sanity testing
• Regression testing
• Post-implementation review
• Software process improvement

• Bachelor’s degree in Information Technology, Computer Science, Computer Engineering or any IT related field.
• International Software Testing Qualifications Board (ISTQB) certificate.
• Project Management qualification.
• ITIL qualification.
• Master’s degree in Business Administration or Project Management.