Background

KCB Bank Tanzania is seeking an experienced HR MIS and Rewards Manager to oversee compensation and benefits administration, Human Resource Information Systems (HRIS), workforce analytics, recruitment support, employee records management, performance management, and staff development initiatives. The role is responsible for ensuring that reward strategies, HR systems, and employee management processes are effectively implemented and aligned with the bank’s strategic objectives.

The successful candidate will play a key role in developing competitive reward programs, enhancing HR information management systems, supporting employee lifecycle processes, and providing data-driven insights for management decision-making. The position requires strong analytical, administrative, and stakeholder management capabilities to support organizational growth and employee engagement.

Responsibilities

• Participate in salary surveys to benchmark compensation and benefits against market standards.
• Review and update reward and benefits policies in line with organizational and market requirements.
• Develop and implement competitive employee benefit packages.
• Monitor and manage the organization’s salary structure and reward framework.
• Support annual salary reviews and bonus administration processes.
• Ensure fair compensation through job evaluation, grading structures, and incentive schemes.
• Review, negotiate, and approve employee insurance contracts, including medical and group life insurance.
• Prepare and maintain Total Reward Statements for employees.
• Collaborate with the Payroll Manager to ensure accurate administration of taxes and benefits for expatriate and overseas employees.
• Implement HRIS improvements to meet evolving business and human resource requirements.
• Develop and maintain HR reports, dashboards, and workforce analytics.
• Capture, update, and maintain employee information within HRIS platforms.
• Manage employee records including personal information, qualifications, employment history, photographs, signatures, and dependent details.
• Conduct employment verification and educational background checks for new hires.
• Coordinate recruitment and selection activities.
• Facilitate onboarding processes and issuance of employment contracts.
• Manage employee exit and offboarding procedures.
• Maintain accurate employee documentation and records.
• Support disciplinary processes and employee relations matters.
• Handle employee grievances and workplace concerns.
• Participate in annual performance appraisal exercises using the Balanced Scorecard framework.
• Support performance management and employee development initiatives.
• Conduct training needs assessments.
• Develop and implement staff training and development plans.
• Coordinate learning and development programs across the organization.
• Monitor and evaluate the effectiveness of training interventions.
• Design and implement HR reporting calendars and schedules.
• Prepare management reports and workforce analytics.
• Analyze employee data and reward information to support strategic decision-making.
• Develop employee communication and feedback mechanisms.
• Support continuous improvement of HRMIS systems and processes.
• Generate HR reports to support management planning and decision-making.

Qualifications

• Bachelor’s degree in Human Resource Management, Business Administration, Industrial Relations, or a related field.
• Knowledge of compensation and benefits administration practices.
• Experience in Human Resource Information Systems (HRIS) management.
• Experience in recruitment, onboarding, and employee lifecycle management.
• Knowledge of performance management systems and employee development processes.
• Experience in employee records management and HR administration.
• Strong understanding of HR reporting and workforce analytics.
• Computer literacy and proficiency in HR systems and applications.
• Strong report writing and data analysis skills.
• Experience in compensation and benefits management.
• Knowledge of payroll-related processes and employee insurance administration.
• Ability to analyze HR data and provide actionable insights.

General Requirements

• Excellent communication and interpersonal skills.
• Strong organizational and planning abilities.
• High level of confidentiality, integrity, and professionalism.
• Strong analytical and problem-solving capabilities.
• Attention to detail and accuracy in record management.
• Ability to work collaboratively with different departments and stakeholders.
• Strong administrative and coordination skills.
• Effective stakeholder management and relationship-building abilities.
• Ability to manage multiple priorities and deadlines effectively.
• Commitment to continuous improvement and service excellence.
• Ability to work independently and within a team environment.

• Participate in salary surveys to benchmark compensation and benefits against market standards.
• Review and update reward and benefits policies in line with organizational and market requirements.
• Develop and implement competitive employee benefit packages.
• Monitor and manage the organization’s salary structure and reward framework.
• Support annual salary reviews and bonus administration processes.
• Ensure fair compensation through job evaluation, grading structures, and incentive schemes.
• Review, negotiate, and approve employee insurance contracts, including medical and group life insurance.
• Prepare and maintain Total Reward Statements for employees.
• Collaborate with the Payroll Manager to ensure accurate administration of taxes and benefits for expatriate and overseas employees.
• Implement HRIS improvements to meet evolving business and human resource requirements.
• Develop and maintain HR reports, dashboards, and workforce analytics.
• Capture, update, and maintain employee information within HRIS platforms.
• Manage employee records including personal information, qualifications, employment history, photographs, signatures, and dependent details.
• Conduct employment verification and educational background checks for new hires.
• Coordinate recruitment and selection activities.
• Facilitate onboarding processes and issuance of employment contracts.
• Manage employee exit and offboarding procedures.
• Maintain accurate employee documentation and records.
• Support disciplinary processes and employee relations matters.
• Handle employee grievances and workplace concerns.
• Participate in annual performance appraisal exercises using the Balanced Scorecard framework.
• Support performance management and employee development initiatives.
• Conduct training needs assessments.
• Develop and implement staff training and development plans.
• Coordinate learning and development programs across the organization.
• Monitor and evaluate the effectiveness of training interventions.
• Design and implement HR reporting calendars and schedules.
• Prepare management reports and workforce analytics.
• Analyze employee data and reward information to support strategic decision-making.
• Develop employee communication and feedback mechanisms.
• Support continuous improvement of HRMIS systems and processes.
• Generate HR reports to support management planning and decision-making.

• Strong analytical skills
• Strong administrative skills
• Stakeholder management capabilities
• Compensation and benefits administration
• Human Resource Information Systems (HRIS) management
• Workforce analytics
• Recruitment support
• Employee records management
• Performance management
• Staff development initiatives
• Report writing
• Data analysis
• Computer literacy
• Proficiency in HR systems and applications
• Communication skills
• Interpersonal skills
• Organizational skills
• Planning abilities
• Confidentiality
• Integrity
• Professionalism
• Problem-solving capabilities
• Attention to detail
• Accuracy in record management
• Collaboration skills
• Coordination skills
• Relationship-building abilities
• Ability to manage multiple priorities and deadlines
• Commitment to continuous improvement
• Service excellence
• Ability to work independently
• Ability to work within a team environment

• Bachelor’s degree in Human Resource Management, Business Administration, Industrial Relations, or a related field.
• Knowledge of compensation and benefits administration practices.
• Experience in Human Resource Information Systems (HRIS) management.
• Experience in recruitment, onboarding, and employee lifecycle management.
• Knowledge of performance management systems and employee development processes.
• Experience in employee records management and HR administration.
• Strong understanding of HR reporting and workforce analytics.
• Computer literacy and proficiency in HR systems and applications.
• Strong report writing and data analysis skills.
• Experience in compensation and benefits management.
• Knowledge of payroll-related processes and employee insurance administration.
• Ability to analyze HR data and provide actionable insights.