Background

BRAC Tanzania Finance Limited is a leading microfinance institution dedicated to promoting financial inclusion and empowering communities through innovative financial services and digital transformation initiatives. The organization continuously invests in technology-driven solutions to improve operational efficiency, enhance customer experience, and expand access to financial services across Tanzania.

The organization is currently seeking a qualified and experienced Digital Transformation Manager to join its team in Dar es Salaam on a full-time basis. The successful candidate will lead digital transformation initiatives, support the development of innovative digital products, strengthen digital financial services strategies, and drive the implementation of technology solutions that improve service delivery and customer inclusion.

Responsibilities

• Review, manage, and analyse existing business strategies related to Digital Financial Services, technology, and digital field applications.
• Implement digital strategies aligned with the organization’s overall business objectives.
• Develop innovative digital products and solutions that meet customer needs using available technologies and alternative delivery channels.
• Lead the development and implementation of digital transformation strategies across the organization.
• Monitor emerging digital technologies that can improve operational efficiency and service delivery.
• Develop and manage relationships with third-party digital solution providers, fintechs, developers, and other stakeholders.
• Develop detailed functional requirements for digital tools and applications.
• Define implementation plans, including change management strategies, to maximize project impact.
• Collaborate with internal and external stakeholders to ensure successful project implementation.
• Support safeguarding initiatives by promoting safe working environments and safeguarding standards.
• Promote and enforce safeguarding policies and reporting procedures within the organization.

Qualifications

• Bachelor’s Degree in Business Administration, Finance, Economics, Statistics, Information Technology, Management Information Systems, Project Planning and Management, Sales/Marketing, or a related field.
• Professional certification will be an added advantage.
• Minimum of three years of relevant experience in financial inclusion, product development, digital finance, technology for development, or payment platforms.
• Experience in project management and digital transformation initiatives.
• Experience working with Mobile Network Operators, fintechs, financial institutions, or regulators is an added advantage.
• Familiarity and experience with financial institutions and digital financial services.
• Exposure to Digital Financial Services strategy management and strategic decision-making processes.
• Strong analytical, presentation, and report writing skills.
• Ability to communicate complex technological concepts to non-technical audiences.
• Ability to translate raw information into actionable strategies and initiatives.
• Experience conducting market, competitor, and performance analyses.
• In-depth understanding of digital products and emerging technology business models.
• Knowledge of digital transformation trends and industry best practices.
• Experience in digital project management and development of functional specifications for digital tools.

General Conditions

• Applicants must demonstrate professionalism, integrity, and commitment to organizational values.
• Candidates should possess strong leadership, teamwork, and communication skills.
• Only shortlisted candidates will be contacted for interviews or further assessments.
• The employer reserves the right to verify all information provided by applicants.
• Successful candidates will be based in Dar es Salaam.

• Review, manage, and analyse existing business strategies related to Digital Financial Services, technology, and digital field applications.
• Implement digital strategies aligned with the organization’s overall business objectives.
• Develop innovative digital products and solutions that meet customer needs using available technologies and alternative delivery channels.
• Lead the development and implementation of digital transformation strategies across the organization.
• Monitor emerging digital technologies that can improve operational efficiency and service delivery.
• Develop and manage relationships with third-party digital solution providers, fintechs, developers, and other stakeholders.
• Develop detailed functional requirements for digital tools and applications.
• Define implementation plans, including change management strategies, to maximize project impact.
• Collaborate with internal and external stakeholders to ensure successful project implementation.
• Support safeguarding initiatives by promoting safe working environments and safeguarding standards.
• Promote and enforce safeguarding policies and reporting procedures within the organization.

• Strong analytical skills
• Presentation skills
• Report writing skills
• Ability to communicate complex technological concepts to non-technical audiences
• Ability to translate raw information into actionable strategies and initiatives
• Experience conducting market, competitor, and performance analyses
• In-depth understanding of digital products and emerging technology business models
• Knowledge of digital transformation trends and industry best practices
• Experience in digital project management and development of functional specifications for digital tools
• Leadership skills
• Teamwork skills
• Communication skills

• Bachelor’s Degree in Business Administration, Finance, Economics, Statistics, Information Technology, Management Information Systems, Project Planning and Management, Sales/Marketing, or a related field.
• Professional certification will be an added advantage.
• Minimum of three years of relevant experience in financial inclusion, product development, digital finance, technology for development, or payment platforms.
• Experience in project management and digital transformation initiatives.
• Experience working with Mobile Network Operators, fintechs, financial institutions, or regulators is an added advantage.
• Familiarity and experience with financial institutions and digital financial services.
• Exposure to Digital Financial Services strategy management and strategic decision-making processes.