JOB SUMMARY

The Security and Facilities Officer is responsible for implementation, execution, control, supervision and development of projects, properties, and assets management in coordination with project sponsors/functional heads. He/she is also responsible for ensuring security of the Banks’ assets, staff, customers, and operation premises.

He/She is responsible for preparation of reports and records of properties management in line with Administration Policies and Procedures Manual. He/ She has to protect FINCA Tanzania Staff, assets, customers and records in accordance with the defined FINCA Tanzania Security Policy

ESSENTIAL DUTIES:

Security Management

• Plan and implement organizational security policies in line with the FINCA Tanzania Security Manual.
• Patrolling and Surveillance: Conduct regular foot or vehicle patrols of the interior/exterior to check doors, windows and gates for signs of intrusion or tampering.
• Access Control: Manage entry/exit points, verify visitor IDs, issuing badges and screening personnel or vehicles in line with the bank policy.
• Monitoring and Inspection: Monitor Security personnel and all alarm systems and CCTV Camera to detect suspicious behavior or safety hazards.
• Emergency Response: Act as first responders to emergencies such as fire, medical incidents, or security breaches including evacuating, providing first aid and calling authorities.
• Reporting and documentation: Maintain detailed, accurate daily logs {occurrence books) and write incident reports for accidents, thefts or vandalism in line with bank policy.
• Safety Protocol Enforcement: Ensure compliance with company policies, safety regulations and health procedures.
• Customer Service: Provide assistance and directions to guests, employees and visitors in a courteous manner (i.e receive and guide bank customers according to bank policy.

Property Management

• Work with Administration Manager to identify premises and negotiate lease terms.
• Preparation of maintenance plans and supervision of maintenance of premises and other assets.
• Space rationalization planning and management of properties under FINCA control.
• Responsible for clear definition of the Project charters and scope of work by FINCA and vendors for each phase of the project.
• Manage the overall implementation of project activities, coordinating all phases of the project and ensuring delivery of the project objectives within the planned boundaries of the time, budget, personnel and material resources.
• Manage all costs related to assigned projects and maintain the approved cost allocation methodology for all project costs. Report and classify problems that have been identified throughout the project.
• Identify and initiate remedial actions based on performance monitoring, assessment and reporting related to any projects assigned. Follow up all monitoring, reporting and assessments through:
  • Review, negotiation and establishment of management responses
  • Assignment of responsibility for remediation
  • Tracking of the results of actions committed

Service and Maintenance Management

• Equipment servicing e.g. fire extinguishers, air conditioners, generators etc as well as inspection of premises and preparation of inspection reports
• Ensure repair and maintenance of all premises and facilities (incl. telephones)

Procurement Committee

• Update the Administration Manager on procurement requirements

Performance Report

• Prepare a variance report for Capex and or opex budgets against expenditure that take place in the month.
• Prepare a variance report for the projections against actual expenditure that take place in the month.

QUALIFICATION AND COMPETENCE.

Education:

• A Diploma or university degree education.

Technical Skills:

• Familiarity with CCTV, alarm systems, and other security technology.

Background Check:

• Must have a clean criminal record.

Language:

• A good command in written and spoken English and Kiswahili

Experience and competence:

• 1-2 years’ experience in Security Management, preferably in Banking and Financial institutions or related operational roles, facilities management, building maintenance.
• Alertness: Maintaining high awareness to identify potential security threats
• Communication: Interacting effectively with staff, public and emergency services
• Integrity: Displaying honesty and dedication to the job
• Conflict Management: Ability to handle and resolve conflicts or de-escalate confrontations
• Physical Fitness: Capability to stand for long periods, walk for patrols and respond quickly.
• Team coordination: Work closely with other security personnel and departments to maintain overall safety.
• Vendor management
• Good Understanding of Health and safety regulations (OSHA)
• National Service (JKT) training or Police training will be an added advantage
• Previous experience in security, Police or military sectors is also an added advantage.

• Plan and implement organizational security policies in line with the FINCA Tanzania Security Manual.
• Conduct regular foot or vehicle patrols of the interior/exterior to check doors, windows and gates for signs of intrusion or tampering.
• Manage entry/exit points, verify visitor IDs, issuing badges and screening personnel or vehicles in line with the bank policy.
• Monitor Security personnel and all alarm systems and CCTV Camera to detect suspicious behavior or safety hazards.
• Act as first responders to emergencies such as fire, medical incidents, or security breaches including evacuating, providing first aid and calling authorities.
• Maintain detailed, accurate daily logs {occurrence books) and write incident reports for accidents, thefts or vandalism in line with bank policy.
• Ensure compliance with company policies, safety regulations and health procedures.
• Provide assistance and directions to guests, employees and visitors in a courteous manner (i.e receive and guide bank customers according to bank policy.
• Work with Administration Manager to identify premises and negotiate lease terms.
• Preparation of maintenance plans and supervision of maintenance of premises and other assets.
• Space rationalization planning and management of properties under FINCA control.
• Responsible for clear definition of the Project charters and scope of work by FINCA and vendors for each phase of the project.
• Manage the overall implementation of project activities, coordinating all phases of the project and ensuring delivery of the project objectives within the planned boundaries of the time, budget, personnel and material resources.
• Manage all costs related to assigned projects and maintain the approved cost allocation methodology for all project costs. Report and classify problems that have been identified throughout the project.
• Identify and initiate remedial actions based on performance monitoring, assessment and reporting related to any projects assigned. Follow up all monitoring, reporting and assessments through:
  • Review, negotiation and establishment of management responses
  • Assignment of responsibility for remediation
  • Tracking of the results of actions committed
• Equipment servicing e.g. fire extinguishers, air conditioners, generators etc as well as inspection of premises and preparation of inspection reports
• Ensure repair and maintenance of all premises and facilities (incl. telephones)
• Update the Administration Manager on procurement requirements
• Prepare a variance report for Capex and or opex budgets against expenditure that take place in the month.
• Prepare a variance report for the projections against actual expenditure that take place in the month.

• Familiarity with CCTV, alarm systems, and other security technology.
• Alertness: Maintaining high awareness to identify potential security threats
• Communication: Interacting effectively with staff, public and emergency services
• Integrity: Displaying honesty and dedication to the job
• Conflict Management: Ability to handle and resolve conflicts or de-escalate confrontations
• Physical Fitness: Capability to stand for long periods, walk for patrols and respond quickly.
• Team coordination: Work closely with other security personnel and departments to maintain overall safety.
• Vendor management
• Good Understanding of Health and safety regulations (OSHA)

• A Diploma or university degree education.
• Must have a clean criminal record.
• A good command in written and spoken English and Kiswahili
• 1-2 years’ experience in Security Management, preferably in Banking and Financial institutions or related operational roles, facilities management, building maintenance.
• National Service (JKT) training or Police training will be an added advantage
• Previous experience in security, Police or military sectors is also an added advantage.