Anulife Healthcare

Hospital Receptionist / Patient Services Administrator

Minimum Qualifications

• Certificate or Diploma in Business Administration, Health Administration, Secretarial Studies, or a related field.
• Previous experience in a hospital, clinic, or healthcare setting is preferred.
• Proficiency in Microsoft Office applications.
• Experience with Electronic Medical Records (EMR) or hospital information systems is an added advantage.
• Excellent communication and organizational skills.
• High level of professionalism, confidentiality, and attention to detail.

Key Responsibilities

• Welcome and assist patients, visitors, and healthcare professionals.
• Schedule and coordinate patient appointments.
• Register patients and maintain accurate medical records.
• Coordinate referrals, laboratory requests, and follow-up appointments.
• Process billing information and insurance documentation.
• Answer telephone calls and respond to patient inquiries.
• Maintain confidentiality of patient records.
• Support day-to-day administrative operations.

• Welcome and assist patients, visitors, and healthcare professionals.
• Schedule and coordinate patient appointments.
• Register patients and maintain accurate medical records.
• Coordinate referrals, laboratory requests, and follow-up appointments.
• Process billing information and insurance documentation.
• Answer telephone calls and respond to patient inquiries.
• Maintain confidentiality of patient records.
• Support day-to-day administrative operations.

• Proficiency in Microsoft Office applications.
• Excellent communication and organizational skills.
• High level of professionalism, confidentiality, and attention to detail.

• Certificate or Diploma in Business Administration, Health Administration, Secretarial Studies, or a related field.
• Previous experience in a hospital, clinic, or healthcare setting is preferred.
• Experience with Electronic Medical Records (EMR) or hospital information systems is an added advantage.