Background information about the job or company:

St John’s University of Tanzania (SJUT) is a relatively young but dynamic university aspiring to become a global player in the provision of higher education, owned by the Anglican Church of Tanzania (ACT). SJUT is committed to a culture of quality, excellence, and absolute integrity in the context of Biblical values.

Responsibilities or duties:

• Troubleshooting and resolving network and internet problems;
• Performing system updating and software upgrades;
• Maintaining and repairing computers, printers, and related ICT equipment;
• Providing user support for hardware and software issues;
• Assisting staff and students with ICT-related technical issues in a timely and professional manner;
• Supporting data security, backup, and recovery procedures as guided by ICT management;
• Participating in implementing ICT projects, improvements, and best practices to enhance service delivery;
• Performing any other duties and responsibilities as may be assigned from time to time by competent authority.

Qualifications or requirements:

• Holder of a 2-year Ordinary Diploma in Information and Communication Technology, Computer Science, or related field from a recognized institution with at least one (1) year working experience in a related field. A candidate with knowledge of computer hardware, software, and networking skills will be considered as an added advantage.

Experience needed:

At least one (1) year working experience in a related field.

• Troubleshooting and resolving network and internet problems;
• Performing system updating and software upgrades;
• Maintaining and repairing computers, printers, and related ICT equipment;
• Providing user support for hardware and software issues;
• Assisting staff and students with ICT-related technical issues in a timely and professional manner;
• Supporting data security, backup, and recovery procedures as guided by ICT management;
• Participating in implementing ICT projects, improvements, and best practices to enhance service delivery;
• Performing any other duties and responsibilities as may be assigned from time to time by competent authority.

• Holder of a 2-year Ordinary Diploma in Information and Communication Technology, Computer Science, or related field from a recognized institution with at least one (1) year working experience in a related field. A candidate with knowledge of computer hardware, software, and networking skills will be considered as an added advantage.