Group Lending Officer Position

We are currently seeking a qualified candidate to fill the role of Group Lending Officer. The Group Lending Officer should be attentive to details, decisive, and possess excellent interpersonal and problem-solving skills. Previous working experience in microcredit projects is an added advantage.

Responsibilities:

• Growing quality asset portfolio and liability through retention of existing customers and recruitment of new customers.
• Identifying potential areas for opening new centers and maintaining high performance in line with the budget.
• Ensuring complaints are timely logged and actioned, maintaining a tracker, and resolving and responding to clients within a reasonable time.
• Building relationships with customers across all centers to obtain viable information for monitoring and control of the portfolio.
• Managing the implementation of all processes and procedures as stipulated in the bank’s policies and manuals.

Qualifications and Experience:

• Technical Certification/Diploma in any field from a recognized institution.
• Good understanding of economic activities and consumer behavior in the microlending space.
• Excellent analytical, communication, and decision-making skills.
• Ability to build and maintain strong relationships with customers.

• Growing quality asset portfolio and liability through retention of existing customers and recruitment of new customers.
• Identifying potential areas for opening new centers and maintaining high performance in line with the budget.
• Ensuring complaints are timely logged and actioned, maintaining a tracker, and resolving and responding to clients within a reasonable time.
• Building relationships with customers across all centers to obtain viable information for monitoring and control of the portfolio.
• Managing the implementation of all processes and procedures as stipulated in the bank’s policies and manuals.

• Good understanding of economic activities and consumer behavior in the microlending space.
• Excellent analytical, communication, and decision-making skills.
• Ability to build and maintain strong relationships with customers.

• Technical Certification/Diploma in any field from a recognized institution.