Relationship Manager; SME (1 Position(s))

Job Purpose:Responsible for growing both Assets & Liabilities (Deposits) of Small Medium Enterprise (SMEs), advising the department on business strategy and guiding Relationship Officers in recruiting business customers to ensure Small Medium Enterprise growth in Morogoro and any other assigned regions

NMB Bank Plc is an Equal Opportunity Employer. We are committed to creating a diverse environment and achieving a gender balanced workforce.

Female candidates and people living with disabilities are strongly encouraged to apply for this position.

NMB Bank Plc does not charge any fee in connection with the application or recruitment process. Should you receive a solicitation for the payment of a fee, please disregard it.

Only shortlisted candidates will be contacted.

Responsibilities or duties

Main Responsibilities:

• Drive growth of asset book and deposits by sourcing new clients, developing pipelines, and maximizing cross-selling opportunities with the assigned area.
• Appraisal of SME credit applications, proposing appropriate financial solutions that are commercially viable and in line with the Bank’s policies and guidelines.
• Guide Relationship Officers, business center Relationship Managers and Branch Managers in growing SME asset book and deposits through building sustainable customer relationships, frequent engagements and effective communication.
• Coordinate with Relationship Officers/Branch Managers to prepare appropriate financial structure for managing risks and realizing economic value (pricing)
• Build team capacity through continuous coaching, mentoring, and knowledge sharing to enhance performance and credit quality
• Develop, track, and manage SME budgets, sales targets, and business pipelines across the zone to ensure targets are achieved within reasonable timelines.
• Ensure compliance with regulatory requirements, internal policies, and collaborate with stakeholders (credit, risk, operations, legal etc.) to grow quality portfolio whilst demonstrating high ethical standards.
• Monitor and evaluate the business portfolio to ensure performance criteria (PAR & NPL levels) are maintained within the acceptable risk level.
• Represent the Bank in SME customer forums and ensure the best relationship between the Bank and customers, stakeholders in the zone through networking and excellent service.

Qualifications or requirements

Knowledge and Skills:

• Strong credit analysis skills.
• Strong customer relationship and sound understanding of bank’s loan products, policies, and procedures.
• Conversant with standard computer applications (Excel, Word and Access).
• Strong communication with high proficiency in the use of (English and Kiswahili).
• Strong business management, leadership, coaching and team building skills.
• Sales, negotiation and analytical skills.
• Ability to effectively prioritize and execute tasks in a high-pressure environment

Qualifications and Experience:

• Holder of a first degree or its equivalent in Finance, Accounting, Banking, and other related fields.

Experience needed

• At least 4 years’ experience in Credit Analysis or Appraisal, Relationship Management handling customers under Business & Commercial Banking.

• Drive growth of asset book and deposits by sourcing new clients, developing pipelines, and maximizing cross-selling opportunities with the assigned area.
• Appraisal of SME credit applications, proposing appropriate financial solutions that are commercially viable and in line with the Bank’s policies and guidelines.
• Guide Relationship Officers, business center Relationship Managers and Branch Managers in growing SME asset book and deposits through building sustainable customer relationships, frequent engagements and effective communication.
• Coordinate with Relationship Officers/Branch Managers to prepare appropriate financial structure for managing risks and realizing economic value (pricing)
• Build team capacity through continuous coaching, mentoring, and knowledge sharing to enhance performance and credit quality
• Develop, track, and manage SME budgets, sales targets, and business pipelines across the zone to ensure targets are achieved within reasonable timelines.
• Ensure compliance with regulatory requirements, internal policies, and collaborate with stakeholders (credit, risk, operations, legal etc.) to grow quality portfolio whilst demonstrating high ethical standards.
• Monitor and evaluate the business portfolio to ensure performance criteria (PAR & NPL levels) are maintained within the acceptable risk level.
• Represent the Bank in SME customer forums and ensure the best relationship between the Bank and customers, stakeholders in the zone through networking and excellent service.

• Strong credit analysis skills.
• Strong customer relationship and sound understanding of bank’s loan products, policies, and procedures.
• Conversant with standard computer applications (Excel, Word and Access).
• Strong communication with high proficiency in the use of (English and Kiswahili).
• Strong business management, leadership, coaching and team building skills.
• Sales, negotiation and analytical skills.
• Ability to effectively prioritize and execute tasks in a high-pressure environment

• Holder of a first degree or its equivalent in Finance, Accounting, Banking, and other related fields.