Background

DCB Commercial Bank Plc is a fully-fledged retail and commercial bank in Tanzania. The bank offers banking services to individuals, microfinance, small to medium sized businesses (MSME), as well as large corporate clients.

DCB Bank has a wide branch network of over 8 branches, over 700 DCB Wakala Agents, and over 280 Umoja switch ATMs serving over 3 million customers across the country.

We invite suitably qualified candidates to fill the positions of Direct Sales Agent.

Responsibilities

• Acquiring new to bank customers including sales merchants by appointment, referral, solicitation or door to door service in the assigned territory.
• Registering customers to DCB Digital Platforms and educating them on how to use the bank’s self-service channels.
• Ensuring all opened accounts meet the required KYC standards.
• Generating leads, identifying repeat businesses, upsell and cross-sell bank products and services to the customers.
• Participating in campaigns and events to sell bank products and services.
• Assisting branches in identifying viable marketing and pricing opportunities.

Qualifications and Experience

• Diploma or equivalent from a recognized institution.
• Previous experience in direct sales job of bank products and services is an added advantage.
• Ability to work outside office setting, with daily exposure to outside environment.
• Flexible to work within non-standard business hours.
• Integrity, good customer service, and communication skills.
• Computer literate.

• Acquiring new to bank customers including sales merchants by appointment, referral, solicitation or door to door service in the assigned territory.
• Registering customers to DCB Digital Platforms and educating them on how to use the bank’s self-service channels.
• Ensuring all opened accounts meet the required KYC standards.
• Generating leads, identifying repeat businesses, upsell and cross-sell bank products and services to the customers.
• Participating in campaigns and events to sell bank products and services.
• Assisting branches in identifying viable marketing and pricing opportunities.

• Integrity
• Good customer service
• Communication skills
• Computer literate

• Diploma or equivalent from a recognized institution.
• Previous experience in direct sales job of bank products and services is an added advantage.
• Ability to work outside office setting, with daily exposure to outside environment.
• Flexible to work within non-standard business hours.