JOB OBJECTIVE

Ensure compliance of daily business office operations with the Bank’s policies and external regulatory compliance requirements.

DUTIES & RESPONSIBILITIES

• Ensure strict adherence to statutory policies, procedures and regulatory compliance on work processes and daily operations.
• Assist business offices on compliance and regulatory issues and provide counseling whenever it is required.
• Improve control and compliance awareness culture in the business offices.
• Ensure the KYC compliant environment is maintained.
• Ensure integrity of the Business Office transactions in the country.
• Monitor and ensure that open items in the GL accounts are current and reflect the true nature of the products recorded therein.
• Ensure prompt and qualitative rendition of relevant returns and reports as may be required.
• Ensure all escalated internal control exceptions open in the business office are properly closed.
• Ensure prompt and qualitative rendition of relevant Control and compliance reports.
• Perform other duties as assigned by the supervisor.

KEY PERFORMANCE INDICATORS

• Zero tolerance to Fraud Loss.
• Number of undetected regulatory/statutory infractions from Internal Control reports.
• Quality and timeliness of losses and loss events reporting in processing areas.
• Level of undetected income leakage.
• Integrity of the GL accounts in the Business Offices of the region.
• Promptness in generating Internal Control report.

MINIMUM EDUCATION QUALIFICATIONS

Bachelor’s Degree.

PREVIOUS WORK EXPERIENCE REQUIREMENT

Minimum 3 years of experience in:

• Banking Operations
• Audit
• Internal Control
• Compliance

KEY COMPETENCY LIST

Knowledge

• Banking Operations.
• Auditing and Internal Control.
• Regulatory Laws.
• Fraud and Operational Risk.

Skills/Competencies

• Problem solving skills.
• Attention to details.
• Good communication skills.

• Ensure strict adherence to statutory policies, procedures and regulatory compliance on work processes and daily operations.
• Assist business offices on compliance and regulatory issues and provide counseling whenever it is required.
• Improve control and compliance awareness culture in the business offices.
• Ensure the KYC compliant environment is maintained.
• Ensure integrity of the Business Office transactions in the country.
• Monitor and ensure that open items in the GL accounts are current and reflect the true nature of the products recorded therein.
• Ensure prompt and qualitative rendition of relevant returns and reports as may be required.
• Ensure all escalated internal control exceptions open in the business office are properly closed.
• Ensure prompt and qualitative rendition of relevant Control and compliance reports.
• Perform other duties as assigned by the supervisor.

• Problem solving skills.
• Attention to details.
• Good communication skills.

• Bachelor’s Degree.
• Minimum 3 years of experience in: Banking Operations, Audit, Internal Control, Compliance.
• Knowledge of Banking Operations, Auditing and Internal Control, Regulatory Laws, Fraud and Operational Risk.