About the role:

The Sun King Store Executive will ensure that the overall performance targets of the store are met both in terms of quality and quantity.

What you would be expected to do:

1. Inventory management

• Receive stock and keep track of inventory from the warehouse
• Manage and issue out stock as per FIFO standards
• Dispatch stocks as per requirement
• Maintain and update stock cards
• Keep and provide off-the-shelf sales details when needed
• Maintain an updated Goods Received and Goods Issued log online
• Perform daily cycle counts on stock
• Receive faulty stock from the field and consolidate it for disposal
• Conduct monthly stock take
• Manage all spare parts inventory and re-orders

2. Reports

• Prepare daily on-hand stock report for stakeholders' use
• Report on daily issued out stock for replacement and or replenishment

3. Repairs

Repairs and Spare Parts management

• Take custody of the repair tools and tool kits
• Perform basic check on the faulty units before replacement
• Conduct basic repair on the in-warranty returns

4. Store management

• Ensure the centre is well maintained and tidy and that the shop floor arrangement is per SKU
• Ensure neatness on the repair workbench in line
• Observation of safety procedures to avert hazards at the workbench
• Welcome walk-in customers and provide assistance as necessary
• Receive faulty components, identify the technical issue and verify warranty eligibility through several technical checks
• Help Energy Officers and coordinate with the Call Center in resolving customer queries

You might be a strong candidate if you:

• Have a Bachelor’s Degree or its equivalent from a recognised institution in any related field.
• Have at least a year of hands-on experience in a service centre
• Have effective communication and people skills
• Is able to demonstrate high levels of integrity with a proactive and positive attitude.
• Have a strong customer focus
• Are a team player with high levels of flexibility
• Have proven report-writing experience
• Possess good problem-solving skills
• Are computer literate with working proficiency in MS Excel and MS Word

• Receive stock and keep track of inventory from the warehouse
• Manage and issue out stock as per FIFO standards
• Dispatch stocks as per requirement
• Maintain and update stock cards
• Keep and provide off-the-shelf sales details when needed
• Maintain an updated Goods Received and Goods Issued log online
• Perform daily cycle counts on stock
• Receive faulty stock from the field and consolidate it for disposal
• Conduct monthly stock take
• Manage all spare parts inventory and re-orders
• Prepare daily on-hand stock report for stakeholders' use
• Report on daily issued out stock for replacement and or replenishment
• Take custody of the repair tools and tool kits
• Perform basic check on the faulty units before replacement
• Conduct basic repair on the in-warranty returns
• Ensure the centre is well maintained and tidy and that the shop floor arrangement is per SKU
• Ensure neatness on the repair workbench in line
• Observation of safety procedures to avert hazards at the workbench
• Welcome walk-in customers and provide assistance as necessary
• Receive faulty components, identify the technical issue and verify warranty eligibility through several technical checks
• Help Energy Officers and coordinate with the Call Center in resolving customer queries

• Effective communication and people skills
• High levels of integrity
• Proactive and positive attitude
• Strong customer focus
• Team player
• High levels of flexibility
• Proven report-writing experience
• Good problem-solving skills
• Computer literate with working proficiency in MS Excel and MS Word

• Bachelor’s Degree or its equivalent from a recognised institution in any related field.
• At least a year of hands-on experience in a service centre