Your role as ICT Digital Specialist /System Administrators is responsible for managing and supporting the Enterprise Service Bus (ESB) platform, including the maintenance of APIs and integration services. The objective is to deliver new implementations and enhancements in a faster, more reliable, and controlled manner while ensuring platform stability, performance, and security.

Responsibilities or duties

• Supply and develop a resilient dependable Enterprise Service Bus platform to deliver many strategically critical projects and integrations.
• Providing direction for Enterprise Service Bus systems team members.
• Identifying opportunities for team training and skills advancement.
• Analyse business requirements by partnering with key stakeholders across the organization to develop solutions for IT needs.
• APIs integration to Core banking application using different protocols on these services; balance inquiry, financial posting (debit/credit), Mini & Full statement.
• Establish and manage Enterprise Service Bus integrations with internal and external systems.
• Manage APIs integration with internal and external systems: Simbanking MobApp, Simbanking USSD, Agency Banking, Internet Banking, Card System, CSM,Smart Branch,SMS Gateway, Biometric and Sim Accoun MNOs, GEPG, MUSE, Partners using Standard API & PIP, BOT and service provider SMS Gateway (Selcom & Infobip).
• Create environment for integration platform as a service (iPaaS) that enables businesses to build and offer reusable integration applications without the hassle of custom code.
• Manage end to end delivery of Enterprise Service Bus development and rollout.
• Establish and Manage Enterprise Service delivery team to deliver key strategic projects.
• Manage software patches and upgrades as needed to maintain functionality, security compliance and vendor support.
• Manage all external and internal integrations from third parties and, to backend systems eg: Core Banking application.
• Review updates, test and implement changes and/or enhancements in compliance with the Change Management Policy.
• Lead the Testing for Functional/Security and Performance Testing, Code packaging and code migration to various Test and Prod environments.
• Modernise our software landscape and leverage value from legacy systems to enable key customer facing functionality for online & self –services.
• Create an information systems environment that results in outstanding customer satisfaction.
• Develop robust processes in conjunction with all IT teams to ensure improved software quality and sustainability.
• Maintain system and services availability KPI of above 99.99%.
• Collaborate with project managers and business unit leaders to design solutions that are economic and align with enterprise policy.
• Analyze/troubleshoot the problem and provide the root cause for vendor to fix it permanently.

Qualifications or requirements (e.g., education, skills)

• Bachelor Degree in Computer Science, Software Engineering, Telecom Engineering, Electrical Engineering or equivalent relevant IT degree from a University with a reputable curriculum.
• High level knowledge on APIs integrations eg.XML,XSD,XSLT,HTTPS, SOAP Web Services, JSON, Standard API, ISO Message, REST APIs,WSDL.
• At least one professional qualification in ITSM related area (i.e. ITIL).
• Strong knowledge of ESB architecture, messaging, integration protocols, and middleware technologies.
• Proficient in programming and scripting, with solid OS, JVM, database, and backend systems understanding.
• Skilled in DevOps, automation practices, security principles, and governance frameworks.

Experience needed

• At least 3 years experience at ICT role in a bank of similar size and scale.
• At least 6 years of experience in supporting Middleware/ESB and Self-Service Channels in organizations of similar size and scale.
• Experience and ability to work effectively in a dynamic, collaborative.

Any other provided details (e.g., benefits, work environment, team info, or additional notes)

CRDB Bank is dedicated to upholding Sustainability and ESG practices and encourage applicants who share this commitment. The Bank also promotes an inclusive workplace, hence applications from women and individual with disabilities are encouraged.

It is important to note that CRDB Bank does not charge any fees for the application or recruitment process, and any requests for payment should be disregarded as they do not represent the bank’s practices.

Only Shortlisted Candidates will be Contacted.

• Supply and develop a resilient dependable Enterprise Service Bus platform to deliver many strategically critical projects and integrations.
• Providing direction for Enterprise Service Bus systems team members.
• Identifying opportunities for team training and skills advancement.
• Analyse business requirements by partnering with key stakeholders across the organization to develop solutions for IT needs.
• APIs integration to Core banking application using different protocols on these services; balance inquiry, financial posting (debit/credit), Mini & Full statement.
• Establish and manage Enterprise Service Bus integrations with internal and external systems.
• Manage APIs integration with internal and external systems: Simbanking MobApp, Simbanking USSD, Agency Banking, Internet Banking, Card System, CSM,Smart Branch,SMS Gateway, Biometric and Sim Accoun MNOs, GEPG, MUSE, Partners using Standard API & PIP, BOT and service provider SMS Gateway (Selcom & Infobip).
• Create environment for integration platform as a service (iPaaS) that enables businesses to build and offer reusable integration applications without the hassle of custom code.
• Manage end to end delivery of Enterprise Service Bus development and rollout.
• Establish and Manage Enterprise Service delivery team to deliver key strategic projects.
• Manage software patches and upgrades as needed to maintain functionality, security compliance and vendor support.
• Manage all external and internal integrations from third parties and, to backend systems eg: Core Banking application.
• Review updates, test and implement changes and/or enhancements in compliance with the Change Management Policy.
• Lead the Testing for Functional/Security and Performance Testing, Code packaging and code migration to various Test and Prod environments.
• Modernise our software landscape and leverage value from legacy systems to enable key customer facing functionality for online & self –services.
• Create an information systems environment that results in outstanding customer satisfaction.
• Develop robust processes in conjunction with all IT teams to ensure improved software quality and sustainability.
• Maintain system and services availability KPI of above 99.99%.
• Collaborate with project managers and business unit leaders to design solutions that are economic and align with enterprise policy.
• Analyze/troubleshoot the problem and provide the root cause for vendor to fix it permanently.

• Strong critical thinking and decision-making skills.
• High level knowledge on APIs integrations eg.XML,XSD,XSLT,HTTPS, SOAP Web Services, JSON, Standard API, ISO Message, REST APIs,WSDL.
• Strong knowledge of ESB architecture, messaging, integration protocols, and middleware technologies.
• Proficient in programming and scripting, with solid OS, JVM, database, and backend systems understanding.
• Skilled in DevOps, automation practices, security principles, and governance frameworks.
• Excellent troubleshooting abilities supported by strong interpersonal and communication skills.

• Bachelor Degree in Computer Science, Software Engineering, Telecom Engineering, Electrical Engineering or equivalent relevant IT degree from a University with a reputable curriculum.
• At least one professional qualification in ITSM related area (i.e. ITIL).