BAOBAB INSTITUTE OF TANZANIA (BIT)

Receptionist – Admissions Support – 1 Vacancy

Job Purpose: To provide front-desk reception and administrative support to the admissions office and ensure a welcoming and efficient experience for students and visitors.

Key Responsibilities:

• Receive and direct visitors, students, and staff.
• Answer and route telephone calls and emails.
• Provide information on admissions requirements, programs, and procedures.
• Assist with student applications, registration, and record-keeping.
• Maintain a clean and organized reception area.
• Manage incoming and outgoing mail and deliveries.
• Schedule appointments and maintain the admissions calendar.
• Support admissions events and orientations.
• Perform general clerical duties as assigned.

Qualifications & Experience:

• Diploma or Certificate in Secretarial Studies, Business Administration, Customer Service, or a related field.
• Minimum of 1 year’s experience in reception, front-desk, or customer service.
• Proficiency in MS Office applications.

Skills & Competencies:

• Excellent communication and interpersonal skills.
• Customer service orientation.
• Organizational and multitasking abilities.
• Professional appearance and demeanor.
• Confidentiality and integrity.

Note: Only shortlisted candidates will be contacted.

• Receive and direct visitors, students, and staff.
• Answer and route telephone calls and emails.
• Provide information on admissions requirements, programs, and procedures.
• Assist with student applications, registration, and record-keeping.
• Maintain a clean and organized reception area.
• Manage incoming and outgoing mail and deliveries.
• Schedule appointments and maintain the admissions calendar.
• Support admissions events and orientations.
• Perform general clerical duties as assigned.

• Excellent communication and interpersonal skills.
• Customer service orientation.
• Organizational and multitasking abilities.
• Professional appearance and demeanor.
• Confidentiality and integrity.
• Proficiency in MS Office applications.

• Diploma or Certificate in Secretarial Studies, Business Administration, Customer Service, or a related field.