Vacancy title:
Manager: Digital Channels & Online Payments

[Type: FULL_TIME, Industry: Telecommunications, Category: Management, Business Operations, Computer & IT, Sales & Retail]

Jobs at:
Vodacom

Deadline of this Job:
Tuesday, September 8 2026

Duty Station:
Dar es Salaam | Dar es Salaam

Summary
Date Posted: Wednesday, August 26 2026, Base Salary: Not Disclosed

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JOB DETAILS:

At Vodafone, we’re not just shaping the future of connectivity for our customers – we’re shaping the future for everyone who joins our team. When you work with us, you’re part of a global mission to connect people, solve complex challenges, and create a sustainable and more inclusive world. If you want to grow your career whilst finding the perfect balance between work and life, Vodafone offers the opportunities to help you belong and make a real impact.

We are looking for a commercially driven and customer-focused Manager: Digital Channels & Online Payments to lead the growth and evolution of M-Pesa’s digital channels and online payment ecosystem.

Responsibilities or duties

The successful candidate will shape and execute strategies that increase digital adoption, transaction volumes, customer engagement and revenue. The role will own the online payments portfolio, develop compelling digital use cases, strengthen partnerships with local and international platforms, and position M-Pesa as the preferred payment method for e-commerce, subscriptions, travel, entertainment, gaming and other online services.

Working across Cross functional teams Technology, Commercial, Product, Operations, Risk, Compliance and Finance, the role will translate customer insights and market trends into secure, scalable and seamless digital experiences. It will also manage product roadmaps, commercial performance, partner delivery and a high-performing team.

Qualifications or requirements

The ideal candidate will hold a relevant bachelor’s degree and have at least five years’ experience in digital products, payments, fintech, telecommunications, financial services, e-commerce, technology or business development. Strong commercial acumen, analytical capability, stakeholder management and leadership skills are essential.

Skills & Experience

• Digital payments expertise
• Commercial and strategic acumen
• Product and innovation management
• Data-driven decision-making
• Customer experience
• Partnership and stakeholder management
• Governance and risk awareness
• Leadership and execution
• Communication and problem-solving

These skills align with payment-management expectations around analytics, payment performance, cross-functional delivery, security and regulatory compliance.

Work Hours: 8

Experience in Months: 60

Level of Education: bachelor degree

Job application procedure

Application Link:Click Here to Apply Now

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