Alliance Life Assurance Ltd was established in 2010 as the first locally privately owned Life Insurance Company in Tanzania. The company has spread its sphere of influence throughout the region to become one of the leading insurance and financial services companies in East Africa. With a commitment to excellence, innovation, and customer service, we have become a trusted provider of life insurance solutions to both individuals and corporations in the region.

As part of our strategic growth, we are currently seeking a dynamic, highly motivated, results-oriented and experienced HR & Administration Assistant to join our team.

Essential Duties and Responsibilities

1. Recruitment & Onboarding

• Coordinate the end-to-end recruitment logistics for vacant positions.
• Facilitate a structured and welcoming onboarding experience for newly appointed employees by ensuring all pre-employment documentation is completed accurately and on time.
• Maintain a current and well-organised database of job applications and recruitment correspondence.
• Liaise with relevant departments to ensure workstations, system access, and orientation materials are ready prior to onboarding.

2. Records Management

• Maintain accurate and up-to-date employee personal files, ensuring that records are systematically filed and retrievable.
• Track employee attendance, leave, and unauthorised absences to support workforce planning.
• Enforce strict confidentiality protocols in the management and storage of all HR records, ensuring compliance with the company’s data protection policies and applicable statutory requirements.

3. Training & Development

• Coordinate the logistical arrangements for all internal and external training programmes, including scheduling sessions, booking venues, arranging facilitators, and preparing and distributing training materials.
• Maintain a comprehensive and accurate training register, tracking employee participation, completion status, and certification outcomes to ensure records are available for management review and statutory compliance.
• Assist the HR & Admin Officer in compiling periodic training reports, monitoring expenditure against the approved training budget, and flagging variances in a timely manner.
• Follow up with staff and departmental supervisors on post-training evaluations, consolidating feedback to inform the planning of future learning and development initiatives.

4. Performance Management

• Support the administration of the company’s performance appraisal cycle to ensure timely completion.
• Maintain an organised repository of completed appraisal records, ensuring documentation is accurately filed in employee personal files and accessible for future reference.
• Support the orientation of new and existing staff on the performance management system, ensuring a clear understanding of the appraisal process, criteria, and expected outcomes.

5. Disciplinary Procedures & Employee Relations

• Assist in documenting disciplinary proceedings, and maintaining accurate records of all formal and informal disciplinary actions taken, in accordance with the company’s disciplinary policy and Tanzania Labour Laws.
• Serve as a reliable channel for communicating HR policies, procedural updates, and staff notices to employees across all departments, ensuring consistency and clarity of information.
• Foster a respectful and positive work environment by actively listening to employee concerns, handling routine queries professionally, and escalating unresolved issues to the HR & Admin Officer promptly and with appropriate sensitivity.

6. General Administration

• Oversee the day-to-day operations of the front office and managing incoming and outgoing correspondence.
• Coordinate the logistical planning of official company functions, including staff team-building activities, departmental meetings, town halls, and training events.
• Manage office supplies inventory by monitoring stock levels, preparing purchase requisitions, and liaising with approved vendors and service providers in strict compliance with the company’s procurement and standard operating procedures.
• Provide responsive and reliable administrative support to other departments as required.

7. Other Duties

Undertake any other duties and responsibilities as may be assigned from time to time in support of the department’s objectives and the broader organisation.

Qualifications and Experience Required

Education: Bachelor’s Degree in Human Resources Management, Sociology, Business Administration, Public Administration, or a closely related discipline.

Possession of, or active progress towards, a professional HR certification (will be considered a distinct advantage).

Experience: A minimum of two (2) years of relevant hands-on experience in a Human Resources, administration, or related role, preferably within a regulated or corporate environment.

Demonstrated exposure to HR operations including recruitment, records management, employee relations, and training coordination is highly desirable.

Skills: Excellent communication and interpersonal skills, presentation, negotiation and persuasive skills.

Proficiency in Microsoft Office Suite and ability to learn new or updated software.

Demonstrated ability to handle confidential information with discretion.

Ability to adapt to changing priorities, multi-task, creative thinking and problem-solving abilities.

Ability to work independently and collaborate effectively in a fast-paced environment.

Customer/client care oriented.

Ability to portray high level of integrity and professionalism, including well-groomed appearance.

Must comply with the policies and procedures of the company.

General Information

Alliance Life Assurance Ltd (ALAL) promotes an inclusive workplace that provides equal opportunities for all employees, including reasonable accommodations for individuals with disabilities. For inquiries regarding physical demands, please contact Human Resources.

• Coordinate the end-to-end recruitment logistics for vacant positions.
• Facilitate a structured and welcoming onboarding experience for newly appointed employees by ensuring all pre-employment documentation is completed accurately and on time.
• Maintain a current and well-organised database of job applications and recruitment correspondence.
• Liaise with relevant departments to ensure workstations, system access, and orientation materials are ready prior to onboarding.
• Maintain accurate and up-to-date employee personal files, ensuring that records are systematically filed and retrievable.
• Track employee attendance, leave, and unauthorised absences to support workforce planning.
• Enforce strict confidentiality protocols in the management and storage of all HR records, ensuring compliance with the company’s data protection policies and applicable statutory requirements.
• Coordinate the logistical arrangements for all internal and external training programmes, including scheduling sessions, booking venues, arranging facilitators, and preparing and distributing training materials.
• Maintain a comprehensive and accurate training register, tracking employee participation, completion status, and certification outcomes to ensure records are available for management review and statutory compliance.
• Assist the HR & Admin Officer in compiling periodic training reports, monitoring expenditure against the approved training budget, and flagging variances in a timely manner.
• Follow up with staff and departmental supervisors on post-training evaluations, consolidating feedback to inform the planning of future learning and development initiatives.
• Support the administration of the company’s performance appraisal cycle to ensure timely completion.
• Maintain an organised repository of completed appraisal records, ensuring documentation is accurately filed in employee personal files and accessible for future reference.
• Support the orientation of new and existing staff on the performance management system, ensuring a clear understanding of the appraisal process, criteria, and expected outcomes.
• Assist in documenting disciplinary proceedings, and maintaining accurate records of all formal and informal disciplinary actions taken, in accordance with the company’s disciplinary policy and Tanzania Labour Laws.
• Serve as a reliable channel for communicating HR policies, procedural updates, and staff notices to employees across all departments, ensuring consistency and clarity of information.
• Foster a respectful and positive work environment by actively listening to employee concerns, handling routine queries professionally, and escalating unresolved issues to the HR & Admin Officer promptly and with appropriate sensitivity.
• Oversee the day-to-day operations of the front office and managing incoming and outgoing correspondence.
• Coordinate the logistical planning of official company functions, including staff team-building activities, departmental meetings, town halls, and training events.
• Manage office supplies inventory by monitoring stock levels, preparing purchase requisitions, and liaising with approved vendors and service providers in strict compliance with the company’s procurement and standard operating procedures.
• Provide responsive and reliable administrative support to other departments as required.
• Undertake any other duties and responsibilities as may be assigned from time to time in support of the department’s objectives and the broader organisation.

• Excellent communication and interpersonal skills, presentation, negotiation and persuasive skills.
• Proficiency in Microsoft Office Suite and ability to learn new or updated software.
• Demonstrated ability to handle confidential information with discretion.
• Ability to adapt to changing priorities, multi-task, creative thinking and problem-solving abilities.
• Ability to work independently and collaborate effectively in a fast-paced environment.
• Customer/client care oriented.
• Ability to portray high level of integrity and professionalism, including well-groomed appearance.
• Must comply with the policies and procedures of the company.

• Bachelor’s Degree in Human Resources Management, Sociology, Business Administration, Public Administration, or a closely related discipline.
• Possession of, or active progress towards, a professional HR certification (will be considered a distinct advantage).