Required qualifications and experience

• University degree, preferably in business administration/Management or related field.
• Proven experience in channel sales or partner management, ideally within the industry with Minimum of 5 years work experience.

Core responsibilities

Performance Monitoring & Analysis – Monitor partner shop performance against KPIs, ensuring compliance with operational standards and targets.

Channel Engagement & Support – Serve as the main contact for partner shops, providing guidance and resolving operational challenges.

Training & Capability Building – Deliver training and support to enhance partner teams’ product knowledge and service standards.

Reporting & Insights – Prepare and present performance reports with actionable insights to support decision-making.

Compliance & Risk Management – Ensure adherence to company policies, procedures, and regulatory requirements across partner shops.

Competences

• Good analytical and problem-solving abilities
• Results-oriented with a strong drive for performance improvement
• Analytical thinking and problem-solving.
• Stakeholder management and negotiation skills.
• Adaptability and resilience in a dynamic telecom environment.

Equal employment opportunity statement

“We are committed to equal employment opportunities and unbiased treatment of all individuals in all employment practices”.

Only shortlisted applicants will be contacted”.

• Monitor partner shop performance against KPIs, ensuring compliance with operational standards and targets.
• Serve as the main contact for partner shops, providing guidance and resolving operational challenges.
• Deliver training and support to enhance partner teams’ product knowledge and service standards.
• Prepare and present performance reports with actionable insights to support decision-making.
• Ensure adherence to company policies, procedures, and regulatory requirements across partner shops.

• Good analytical and problem-solving abilities
• Results-oriented with a strong drive for performance improvement
• Analytical thinking and problem-solving.
• Stakeholder management and negotiation skills.
• Adaptability and resilience in a dynamic telecom environment.

• University degree, preferably in business administration/Management or related field.
• Proven experience in channel sales or partner management, ideally within the industry.