Duties and Responsibilities

i. To manage the CEO's schedule for a better plan of the CEO’s schedule;

ii. To coordinate CEO’s meetings, including arrangement of venues;

iii. To manage the relations with visitors to the CEO's office;

iv. To answer and redirect calls from the CEO's off;

v. To handle the CEO's correspondence, redirect where necessary, and make follow up;

vi. To compile, update, and manage the CEO’s contact directory in consultation with other directorates, units, and sections;

vii. Liaise with the CEO’s Personal Assistant (PA) and allow access to the CEO’s contact directory;

viii. To make travel arrangements for the CEO, Head of Directorates, and Board Directors;

ix. To provide secretarial duties to the CEO's meeting documents, such as board papers, management meetings etc.;

x. To assist in logistics that involve high-level delegates in the Institute's activities (i.e. travel arrangements, sending and follow-up letters, direct communication and support the delegates in their participation;

Qualifications

Holder of a Diploma in Business Administration, Human Resources, Management, Marketing or equivalent related qualifications from a recognised institution. Must have work experience of at least three (3) years in administrative, customer service and or front office management.

• To manage the CEO's schedule for a better plan of the CEO’s schedule;
• To coordinate CEO’s meetings, including arrangement of venues;
• To manage the relations with visitors to the CEO's office;
• To answer and redirect calls from the CEO's off;
• To handle the CEO's correspondence, redirect where necessary, and make follow up;
• To compile, update, and manage the CEO’s contact directory in consultation with other directorates, units, and sections;
• Liaise with the CEO’s Personal Assistant (PA) and allow access to the CEO’s contact directory;
• To make travel arrangements for the CEO, Head of Directorates, and Board Directors;
• To provide secretarial duties to the CEO's meeting documents, such as board papers, management meetings etc.;
• To assist in logistics that involve high-level delegates in the Institute's activities (i.e. travel arrangements, sending and follow-up letters, direct communication and support the delegates in their participation;

• Administrative skills
• Customer service skills
• Front office management
• Communication skills
• Organizational skills
• Interpersonal skills

• Diploma in Business Administration, Human Resources, Management, Marketing or equivalent related qualifications from a recognised institution.