Job Summary

Our client in the Travel & Tourism industry is seeking a dynamic and results-oriented Development / Commercial Manager to lead the company’s commercial and business development function.The successful candidate will be responsible for driving revenue growth, identifying new business opportunities, expanding into new markets, developing strategic partnerships, strengthening client relationships, and improving overall commercial performance. The role requires a commercially driven leader capable of translating market opportunities into sustainable revenue and profitability.

Key Responsibilities

• Identify and pursue new business opportunities and revenue streams to support the company’s growth objectives.
• Establish commercial targets and drive their achievement across the business.
• Develop and execute effective sales and go-to-market strategies for existing and new markets.
• Lead market expansion initiatives both within Tanzania and internationally.
• Identify, negotiate, and manage strategic relationships with suppliers, business partners, corporate accounts, and other key stakeholders.
• Secure competitive commercial terms and develop partnerships that create long-term business value.
• Develop, price, package, and position competitive products and services based on customer needs and market opportunities.
• Ensure products and services maintain healthy commercial margins while remaining competitive.
• Build, develop, and retain a strong portfolio of corporate, institutional, and individual clients.
• Oversee key-account management and implement strategies to strengthen customer retention.
• Oversee marketing campaigns, digital presence, and promotional activities to strengthen brand positioning and generate qualified leads.
• Lead sales teams across business units and establish clear sales targets and performance expectations.
• Monitor sales pipelines, commercial KPIs, conversion performance, and revenue achievement.
• Identify and maximize cross-selling opportunities across the company’s different products and services.
• Prepare commercial budgets, revenue forecasts, and performance projections.
• Develop appropriate pricing frameworks and monitor the profitability of products and services.
• Prepare and present commercial performance reports and KPIs to management.
• Identify relevant tender opportunities and coordinate the preparation of competitive bids and proposals.
• Manage commercial contracts and ensure compliance with agreed commercial obligations.
• Monitor market trends, competitor activities, regulatory developments, and changing customer requirements.
• Use market intelligence and commercial data to support strategic decision-making.
• Lead, coach, and mentor commercial and sales team members.
• Coordinate closely with operations, finance, and other departments to ensure effective service delivery and alignment of commercial objectives.

Qualifications & Requirements

• Bachelor’s Degree in Business Administration, Commerce, Marketing, Economics, or a related field.
• A Master’s Degree or relevant professional certification will be an added advantage.
• Minimum 5–8 years of relevant experience in commercial management, business development, or sales management.
• Proven track record of achieving revenue targets and successfully growing business across multiple products or service lines.
• Strong understanding of the Tanzanian market and business environment.
• Strong business development, sales strategy, and market expansion capabilities.
• Excellent negotiation and commercial relationship-management skills.
• Strong leadership skills with the ability to lead, mentor, and motivate commercial and sales teams.
• Sound commercial and financial acumen, particularly in budgeting, pricing, forecasting, profitability, and commercial reporting.
• Ability to develop and maintain strong relationships with corporate clients, suppliers, partners, and other stakeholders.
• Strong communication and presentation skills.
• Proficiency in English and Kiswahili.
• Proficiency in relevant business and digital tools.

• Identify and pursue new business opportunities and revenue streams to support the company’s growth objectives.
• Establish commercial targets and drive their achievement across the business.
• Develop and execute effective sales and go-to-market strategies for existing and new markets.
• Lead market expansion initiatives both within Tanzania and internationally.
• Identify, negotiate, and manage strategic relationships with suppliers, business partners, corporate accounts, and other key stakeholders.
• Secure competitive commercial terms and develop partnerships that create long-term business value.
• Develop, price, package, and position competitive products and services based on customer needs and market opportunities.
• Ensure products and services maintain healthy commercial margins while remaining competitive.
• Build, develop, and retain a strong portfolio of corporate, institutional, and individual clients.
• Oversee key-account management and implement strategies to strengthen customer retention.
• Oversee marketing campaigns, digital presence, and promotional activities to strengthen brand positioning and generate qualified leads.
• Lead sales teams across business units and establish clear sales targets and performance expectations.
• Monitor sales pipelines, commercial KPIs, conversion performance, and revenue achievement.
• Identify and maximize cross-selling opportunities across the company’s different products and services.
• Prepare commercial budgets, revenue forecasts, and performance projections.
• Develop appropriate pricing frameworks and monitor the profitability of products and services.
• Prepare and present commercial performance reports and KPIs to management.
• Identify relevant tender opportunities and coordinate the preparation of competitive bids and proposals.
• Manage commercial contracts and ensure compliance with agreed commercial obligations.
• Monitor market trends, competitor activities, regulatory developments, and changing customer requirements.
• Use market intelligence and commercial data to support strategic decision-making.
• Lead, coach, and mentor commercial and sales team members.
• Coordinate closely with operations, finance, and other departments to ensure effective service delivery and alignment of commercial objectives.

• Strong business development, sales strategy, and market expansion capabilities.
• Excellent negotiation and commercial relationship-management skills.
• Strong leadership skills with the ability to lead, mentor, and motivate commercial and sales teams.
• Sound commercial and financial acumen, particularly in budgeting, pricing, forecasting, profitability, and commercial reporting.
• Ability to develop and maintain strong relationships with corporate clients, suppliers, partners, and other stakeholders.
• Strong communication and presentation skills.
• Proficiency in English and Kiswahili.
• Proficiency in relevant business and digital tools.

• Bachelor’s Degree in Business Administration, Commerce, Marketing, Economics, or a related field.
• A Master’s Degree or relevant professional certification will be an added advantage.
• Minimum 5–8 years of relevant experience in commercial management, business development, or sales management.
• Proven track record of achieving revenue targets and successfully growing business across multiple products or service lines.
• Strong understanding of the Tanzanian market and business environment.