Job Overview

RIU Hotels & Resorts Tanzania is seeking an energetic and detail-oriented Assistant Laundry Manager to join the team at RIU Zanzibar (Riu Jambo). In this role, you will support departmental leadership in managing daily laundry operations, ensuring immaculate linen standards, garment care, chemical safety, and efficient valet service while helping to inspire a multicultural team and uphold world-class resort presentation.

Key Information

Company: RIU Hotels & Resorts Tanzania

Department: Laundry Department

Job Location: Zanzibar, Tanzania

Gender: Both male and female applicants welcome

Key Responsibilities

Support Laundry Operations: Assist in overseeing daily washing, drying, ironing, uniform maintenance, and guest valet services to deliver top-tier textile quality.

Quality & Safety Assurance: Uphold rigorous sanitation standards, proper fabric care, machinery safety, and full compliance with health and chemical safety protocols.

Team Leadership & Supervision: Guide, train, and motivate the laundry staff to maintain high productivity and morale in a fast-paced luxury resort environment.

Cross-Departmental Collaboration: Coordinate closely with Housekeeping, Food & Beverage, Front Office, and Maintenance to ensure seamless linen turnarounds.

Inventory & Cost Control: Help manage departmental budgets, chemical dosing, water/energy conservation, and linen inventory tracking to optimize costs.

Guest Experience Excellence: Ensure meticulous care for guest valet requests and resort textiles to consistently exceed guest expectations.

Qualifications & Experience

Education: Bachelor’s degree in Hospitality Management or a related field.

Work Experience: 3 to 5 years of experience in laundry operations, with proven expertise as an Assistant Laundry Manager, Laundry Supervisor, or senior leader in a 5-star or luxury all-inclusive resort.

Core Competencies & Technical Skills

Technical Mastery: In-depth knowledge of commercial laundry machinery, wash formulas, chemical safety, fabric management, and stain removal.

Inspirational Leadership: Hands-on ability to mentor, develop, and empower a diverse, multicultural team.

Detail Orientation: High standards for cleanliness, fabric presentation, and operational organization.

Communication & Management: Strong organizational and interpersonal skills with a commitment to continuous operational improvement.

Benefits & Perks

• Competitive remuneration package.
• Company healthcare coverage (as per company policy).
• Reliable staff transportation options.
• Nutritious duty meals and single accommodation while on duty.
• Exclusive employee discounts at RIU Hotels & Resorts worldwide.

• Assist in overseeing daily washing, drying, ironing, uniform maintenance, and guest valet services to deliver top-tier textile quality.
• Uphold rigorous sanitation standards, proper fabric care, machinery safety, and full compliance with health and chemical safety protocols.
• Guide, train, and motivate the laundry staff to maintain high productivity and morale in a fast-paced luxury resort environment.
• Coordinate closely with Housekeeping, Food & Beverage, Front Office, and Maintenance to ensure seamless linen turnarounds.
• Help manage departmental budgets, chemical dosing, water/energy conservation, and linen inventory tracking to optimize costs.
• Ensure meticulous care for guest valet requests and resort textiles to consistently exceed guest expectations.

• In-depth knowledge of commercial laundry machinery, wash formulas, chemical safety, fabric management, and stain removal.
• Hands-on ability to mentor, develop, and empower a diverse, multicultural team.
• High standards for cleanliness, fabric presentation, and operational organization.
• Strong organizational and interpersonal skills with a commitment to continuous operational improvement.

• Bachelor’s degree in Hospitality Management or a related field.
• 3 to 5 years of experience in laundry operations, with proven expertise as an Assistant Laundry Manager, Laundry Supervisor, or senior leader in a 5-star or luxury all-inclusive resort.