Senior Operations Officer
2026-03-12T06:37:13+00:00
World Bank
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FULL_TIME
Dar es Salaam
Dar es Salaam
00000
Tanzania
Banking
Business Operations, Civil & Government, Management
2026-03-22T17:00:00+00:00
8
The selected candidate will be responsible for developing and delivering reform implementation programs that mobilize private capital and create jobs by leveraging local and regional resources. In this respect, the focus will be to working closely with government and other relevant stakeholders to create an enabling environment that enhances regulatory certainty and promotes private investment opportunities in select priority sectors. It will be important to ensure that CAE programs are responsive to IFC’s strategic priorities, and focused in sectors to enable and create private investment opportunities. The Senior Operations Officer will be part of the sub-regional CAE leadership team and will work closely across all core functions of CAE.
Responsibilities or duties
Client and Stakeholder Management:
- Responsible for delivery of ongoing engagements as well as develop new programs in line with country and market needs; lead analysis of key constraints and work closely with all relevant stakeholders to support reform implementation through active public private dialogue and hands on technical advisory support.
- Engage with senior levels of the Government and private sector; to identify and articulate the case for improvements to the business environment to unlock investment potential and promote, attract and sustain private investments – both domestic and foreign.
- Provide technical oversight of the CAE programs in Tanzania as well as other countries in the region for quality review and consistency of approach.
- Work collaboratively with IFC’s Investment/Advisory Anchors across Industry teams as well as colleagues in the World Bank to develop a pipeline of private investment opportunities and work with government to enhance the enabling environment for these priority sectors.
Design and Operationalize Solutions:
- Review and contribute to the development and approval of relevant project documents and client deliverables to ensure standards and objectives are met in line with IFC Advisory Governance.
- Participate in senior level client meetings to provide technical advice and monitor progress in implementing reforms to improve the business environment.
- Improve the design and delivery of client solutions by incorporating global good practices and lessons from the past. Proactively partner with results teams in developing appropriate theories of change and results frameworks and indicators to strengthen the development impact and sustainability of client solutions and continuously learn from client projects/ engagements.
- Ensure high quality of project supervision and completion documents and provide quality control over client deliverables and efficient use of financial resources. Support clients in implementing recommendations, communicate reform impact and help trouble shoot as required.
Create and Share Knowledge:
- Identify and participate in conferences to showcase IFC offerings and value proposition, which includes serving as panelist/ moderator for internal and external events.
- Host knowledge transfer sessions across the region,
- Lead on developing reform communication materials as well as tools and guidance to incorporate internal and external best practices, including documenting client testimonials.
Build Capacity:
- Design and deliver training and communication strategy for Investment and Advisory staff to better enable them to be advocates of CAE programs, and for external stakeholders to generate interest in investment climate reforms and understanding of why it is important for businesses, community and/or economy.
- Drive strengthening the value proposition of Advisory products through forging new and innovative partnerships.
- Build a bench of experts and consultants in the thematic areas of leadership across the region.
Staff Supervision:
- Oversee/ supervise assigned staff and consultants.
- Develop technical capabilities of the assigned staff and members of the broader practice group team through mentoring, coaching, structured training program and by providing on-the-job learning opportunities.
- Ensure quality control of work products and outputs.
- Determine resources needed to support projects and ensure efficient/ effective use of resources; oversee preparation of timely and high-quality donor reports.
- Manage project budgets and align staffing needs.
Qualifications or requirements (e.g., education, skills)
Selection Criteria
- Master’s degree in Economics, Law, Finance, Business or a closely related field.
- At least 12-15 years’ experience in private sector development, working with governments at senior levels to deliver advisory programs. Experience in supporting legal/regulatory reforms, working on public policy issues that support private sector development. Extensive experience in engaging very senior levels of government in design and delivery of IFC advisory programs, especially with a focus on manufacturing and infrastructure sectors will be a huge advantage.
- Strong skills and demonstrated track record in delivering impact through advisory engagements in the area of business enabling/regulatory streamlining/investment climate reform. Previous experience on sector specific engagements, especially in infrastructure and advanced manufacturing sectors, would be an added advantage.
- Able to design, negotiate, and lead efforts to develop client offerings that reflect in-depth knowledge of the thematic area and understanding of the business case for how the thematic focus will help the client to improve their business.
- Able to identify how changes in markets, business climate, regulations or emergence of new/ successful innovators/ disruptors may create new opportunities for the private sector to invest in the Southern Africa markets.
- Able to design research and analytical projects of complex projects to credibly produce new understanding of a thematic issue and/or potential opportunities to unlock new markets or new streams of business. A strategic mindset that can develop innovative programs within a cross-industry narrative and proactively forge partnerships; both internal and external.
- Excellent knowledge of Word, Excel, PowerPoint and aptitude to learn new systems is a must. Ability to use project management systems is a plus.
- Excellent written and verbal communication and presentation skills plus fluency in English is must.
Experience needed
At least 12-15 years’ experience in private sector development, working with governments at senior levels to deliver advisory programs. Experience in supporting legal/regulatory reforms, working on public policy issues that support private sector development. Extensive experience in engaging very senior levels of government in design and delivery of IFC advisory programs, especially with a focus on manufacturing and infrastructure sectors will be a huge advantage. Previous experience on sector specific engagements, especially in infrastructure and advanced manufacturing sectors, would be an added advantage.
Any other provided details (e.g., benefits, work environment, team info, or additional notes)
WBG Culture Attributes:
- Sense of urgency: Anticipate and quickly respond to the needs of internal and external stakeholders.
- Thoughtful risk-taking: Challenge the status quo and push boundaries to achieve greater impact.
- Empowerment and accountability: Empower yourself and others to act and hold each other accountable for results.
World Bank Group Core Competencies
The World Bank Group offers comprehensive benefits, including a retirement plan; medical, life and disability insurance; and paid leave, including parental leave, as well as reasonable accommodations for individuals with disabilities.
We are proud to be an equal opportunity and inclusive employer with a dedicated and committed workforce, and do not discriminate based on gender, gender identity, religion, race, ethnicity, sexual orientation, or disability.
- Responsible for delivery of ongoing engagements as well as develop new programs in line with country and market needs; lead analysis of key constraints and work closely with all relevant stakeholders to support reform implementation through active public private dialogue and hands on technical advisory support.
- Engage with senior levels of the Government and private sector; to identify and articulate the case for improvements to the business environment to unlock investment potential and promote, attract and sustain private investments – both domestic and foreign.
- Provide technical oversight of the CAE programs in Tanzania as well as other countries in the region for quality review and consistency of approach.
- Work collaboratively with IFC’s Investment/Advisory Anchors across Industry teams as well as colleagues in the World Bank to develop a pipeline of private investment opportunities and work with government to enhance the enabling environment for these priority sectors.
- Review and contribute to the development and approval of relevant project documents and client deliverables to ensure standards and objectives are met in line with IFC Advisory Governance.
- Participate in senior level client meetings to provide technical advice and monitor progress in implementing reforms to improve the business environment.
- Improve the design and delivery of client solutions by incorporating global good practices and lessons from the past. Proactively partner with results teams in developing appropriate theories of change and results frameworks and indicators to strengthen the development impact and sustainability of client solutions and continuously learn from client projects/ engagements.
- Ensure high quality of project supervision and completion documents and provide quality control over client deliverables and efficient use of financial resources. Support clients in implementing recommendations, communicate reform impact and help trouble shoot as required.
- Identify and participate in conferences to showcase IFC offerings and value proposition, which includes serving as panelist/ moderator for internal and external events.
- Host knowledge transfer sessions across the region,
- Lead on developing reform communication materials as well as tools and guidance to incorporate internal and external best practices, including documenting client testimonials.
- Design and deliver training and communication strategy for Investment and Advisory staff to better enable them to be advocates of CAE programs, and for external stakeholders to generate interest in investment climate reforms and understanding of why it is important for businesses, community and/or economy.
- Drive strengthening the value proposition of Advisory products through forging new and innovative partnerships.
- Build a bench of experts and consultants in the thematic areas of leadership across the region.
- Oversee/ supervise assigned staff and consultants.
- Develop technical capabilities of the assigned staff and members of the broader practice group team through mentoring, coaching, structured training program and by providing on-the-job learning opportunities.
- Ensure quality control of work products and outputs.
- Determine resources needed to support projects and ensure efficient/ effective use of resources; oversee preparation of timely and high-quality donor reports.
- Manage project budgets and align staffing needs.
- Excellent knowledge of Word, Excel, PowerPoint and aptitude to learn new systems is a must.
- Ability to use project management systems is a plus.
- Excellent written and verbal communication and presentation skills plus fluency in English is must.
- Master’s degree in Economics, Law, Finance, Business or a closely related field.
- At least 12-15 years’ experience in private sector development, working with governments at senior levels to deliver advisory programs.
- Experience in supporting legal/regulatory reforms, working on public policy issues that support private sector development.
- Extensive experience in engaging very senior levels of government in design and delivery of IFC advisory programs, especially with a focus on manufacturing and infrastructure sectors will be a huge advantage.
- Strong skills and demonstrated track record in delivering impact through advisory engagements in the area of business enabling/regulatory streamlining/investment climate reform.
- Previous experience on sector specific engagements, especially in infrastructure and advanced manufacturing sectors, would be an added advantage.
- Able to design, negotiate, and lead efforts to develop client offerings that reflect in-depth knowledge of the thematic area and understanding of the business case for how the thematic focus will help the client to improve their business.
- Able to identify how changes in markets, business climate, regulations or emergence of new/ successful innovators/ disruptors may create new opportunities for the private sector to invest in the Southern Africa markets.
- Able to design research and analytical projects of complex projects to credibly produce new understanding of a thematic issue and/or potential opportunities to unlock new markets or new streams of business.
- A strategic mindset that can develop innovative programs within a cross-industry narrative and proactively forge partnerships; both internal and external.
JOB-69b25f195e019
Vacancy title:
Senior Operations Officer
[Type: FULL_TIME, Industry: Banking, Category: Business Operations, Civil & Government, Management]
Jobs at:
World Bank
Deadline of this Job:
Sunday, March 22 2026
Duty Station:
Dar es Salaam | Dar es Salaam
Summary
Date Posted: Thursday, March 12 2026, Base Salary: Not Disclosed
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JOB DETAILS:
The selected candidate will be responsible for developing and delivering reform implementation programs that mobilize private capital and create jobs by leveraging local and regional resources. In this respect, the focus will be to working closely with government and other relevant stakeholders to create an enabling environment that enhances regulatory certainty and promotes private investment opportunities in select priority sectors. It will be important to ensure that CAE programs are responsive to IFC’s strategic priorities, and focused in sectors to enable and create private investment opportunities. The Senior Operations Officer will be part of the sub-regional CAE leadership team and will work closely across all core functions of CAE.
Responsibilities or duties
Client and Stakeholder Management:
- Responsible for delivery of ongoing engagements as well as develop new programs in line with country and market needs; lead analysis of key constraints and work closely with all relevant stakeholders to support reform implementation through active public private dialogue and hands on technical advisory support.
- Engage with senior levels of the Government and private sector; to identify and articulate the case for improvements to the business environment to unlock investment potential and promote, attract and sustain private investments – both domestic and foreign.
- Provide technical oversight of the CAE programs in Tanzania as well as other countries in the region for quality review and consistency of approach.
- Work collaboratively with IFC’s Investment/Advisory Anchors across Industry teams as well as colleagues in the World Bank to develop a pipeline of private investment opportunities and work with government to enhance the enabling environment for these priority sectors.
Design and Operationalize Solutions:
- Review and contribute to the development and approval of relevant project documents and client deliverables to ensure standards and objectives are met in line with IFC Advisory Governance.
- Participate in senior level client meetings to provide technical advice and monitor progress in implementing reforms to improve the business environment.
- Improve the design and delivery of client solutions by incorporating global good practices and lessons from the past. Proactively partner with results teams in developing appropriate theories of change and results frameworks and indicators to strengthen the development impact and sustainability of client solutions and continuously learn from client projects/ engagements.
- Ensure high quality of project supervision and completion documents and provide quality control over client deliverables and efficient use of financial resources. Support clients in implementing recommendations, communicate reform impact and help trouble shoot as required.
Create and Share Knowledge:
- Identify and participate in conferences to showcase IFC offerings and value proposition, which includes serving as panelist/ moderator for internal and external events.
- Host knowledge transfer sessions across the region,
- Lead on developing reform communication materials as well as tools and guidance to incorporate internal and external best practices, including documenting client testimonials.
Build Capacity:
- Design and deliver training and communication strategy for Investment and Advisory staff to better enable them to be advocates of CAE programs, and for external stakeholders to generate interest in investment climate reforms and understanding of why it is important for businesses, community and/or economy.
- Drive strengthening the value proposition of Advisory products through forging new and innovative partnerships.
- Build a bench of experts and consultants in the thematic areas of leadership across the region.
Staff Supervision:
- Oversee/ supervise assigned staff and consultants.
- Develop technical capabilities of the assigned staff and members of the broader practice group team through mentoring, coaching, structured training program and by providing on-the-job learning opportunities.
- Ensure quality control of work products and outputs.
- Determine resources needed to support projects and ensure efficient/ effective use of resources; oversee preparation of timely and high-quality donor reports.
- Manage project budgets and align staffing needs.
Qualifications or requirements (e.g., education, skills)
Selection Criteria
- Master’s degree in Economics, Law, Finance, Business or a closely related field.
- At least 12-15 years’ experience in private sector development, working with governments at senior levels to deliver advisory programs. Experience in supporting legal/regulatory reforms, working on public policy issues that support private sector development. Extensive experience in engaging very senior levels of government in design and delivery of IFC advisory programs, especially with a focus on manufacturing and infrastructure sectors will be a huge advantage.
- Strong skills and demonstrated track record in delivering impact through advisory engagements in the area of business enabling/regulatory streamlining/investment climate reform. Previous experience on sector specific engagements, especially in infrastructure and advanced manufacturing sectors, would be an added advantage.
- Able to design, negotiate, and lead efforts to develop client offerings that reflect in-depth knowledge of the thematic area and understanding of the business case for how the thematic focus will help the client to improve their business.
- Able to identify how changes in markets, business climate, regulations or emergence of new/ successful innovators/ disruptors may create new opportunities for the private sector to invest in the Southern Africa markets.
- Able to design research and analytical projects of complex projects to credibly produce new understanding of a thematic issue and/or potential opportunities to unlock new markets or new streams of business. A strategic mindset that can develop innovative programs within a cross-industry narrative and proactively forge partnerships; both internal and external.
- Excellent knowledge of Word, Excel, PowerPoint and aptitude to learn new systems is a must. Ability to use project management systems is a plus.
- Excellent written and verbal communication and presentation skills plus fluency in English is must.
Experience needed
At least 12-15 years’ experience in private sector development, working with governments at senior levels to deliver advisory programs. Experience in supporting legal/regulatory reforms, working on public policy issues that support private sector development. Extensive experience in engaging very senior levels of government in design and delivery of IFC advisory programs, especially with a focus on manufacturing and infrastructure sectors will be a huge advantage. Previous experience on sector specific engagements, especially in infrastructure and advanced manufacturing sectors, would be an added advantage.
Any other provided details (e.g., benefits, work environment, team info, or additional notes)
WBG Culture Attributes:
- Sense of urgency: Anticipate and quickly respond to the needs of internal and external stakeholders.
- Thoughtful risk-taking: Challenge the status quo and push boundaries to achieve greater impact.
- Empowerment and accountability: Empower yourself and others to act and hold each other accountable for results.
World Bank Group Core Competencies
The World Bank Group offers comprehensive benefits, including a retirement plan; medical, life and disability insurance; and paid leave, including parental leave, as well as reasonable accommodations for individuals with disabilities.
We are proud to be an equal opportunity and inclusive employer with a dedicated and committed workforce, and do not discriminate based on gender, gender identity, religion, race, ethnicity, sexual orientation, or disability.
Work Hours: 8
Experience in Months: 144
Level of Education: postgraduate degree
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