About LOLC Microfinance Bank Tanzania

LOLC Microfinance Bank Tanzania is a financial services institution operating under the LOLC brand. The bank provides microfinance services aimed at supporting individuals and businesses through access to financial solutions. Effective loan recovery is essential to maintaining portfolio quality, managing credit risk and supporting sustainable lending operations.

Key Responsibilities

• Manage and monitor a portfolio of overdue loans to ensure timely and effective recovery in line with established targets.
• Engage clients through structured communication to follow up on arrears, negotiate repayment plans and provide clear guidance on available repayment options.
• Conduct regular follow-ups through telephone calls, client visits and digital communication channels to ensure adherence to agreed repayment schedules.
• Ensure all recovery activities comply with company policies, regulatory requirements and ethical standards.
• Maintain accurate and up-to-date loan recovery records.
• Prepare periodic recovery reports and analyse portfolio performance.
• Recommend corrective actions to minimise loan defaults and improve recovery performance.

Qualifications and Requirements

Applicants should meet the following requirements:

• A bachelor’s degree in Business Administration, Finance, Economics or a related field.
• A minimum of two (2) years of relevant experience in loan recovery, debt collection or credit management within the financial services or microfinance sector.
• Strong negotiation, communication and problem-solving skills, with the ability to engage clients professionally and effectively.
• A good understanding of loan recovery processes, credit risk management and relevant regulatory requirements.
• Proficiency in Microsoft Office applications.
• Experience using loan management systems or core banking systems.

• Manage and monitor a portfolio of overdue loans to ensure timely and effective recovery in line with established targets.
• Engage clients through structured communication to follow up on arrears, negotiate repayment plans and provide clear guidance on available repayment options.
• Conduct regular follow-ups through telephone calls, client visits and digital communication channels to ensure adherence to agreed repayment schedules.
• Ensure all recovery activities comply with company policies, regulatory requirements and ethical standards.
• Maintain accurate and up-to-date loan recovery records.
• Prepare periodic recovery reports and analyse portfolio performance.
• Recommend corrective actions to minimise loan defaults and improve recovery performance.

• Strong negotiation skills
• Strong communication skills
• Problem-solving skills
• Ability to engage clients professionally and effectively
• Good understanding of loan recovery processes
• Good understanding of credit risk management
• Good understanding of relevant regulatory requirements
• Proficiency in Microsoft Office applications
• Experience using loan management systems or core banking systems

• A bachelor’s degree in Business Administration, Finance, Economics or a related field.
• A minimum of two (2) years of relevant experience in loan recovery, debt collection or credit management within the financial services or microfinance sector.