Duties and Responsibilities

• To receive and guide visitors in the Bank Offices;
• To keep records of all visitors entering and leaving the Bank;
• To receive messages and mail from Bank visitors and forward them to respective offices;
• To provide general information to clients inquiring for services offered by the bank: and
• To perform other related duties as may be assigned by supervisor.

Qualifications

Holder of Certificate of Secondary Education Examination (CSEE) with pass in English and Kiswahili and Basic Technician Certificate in one of the following fields: Front Office, Reception, Hospitality, Customer Care or equivalent qualification from a recognized Institution.

• To receive and guide visitors in the Bank Offices;
• To keep records of all visitors entering and leaving the Bank;
• To receive messages and mail from Bank visitors and forward them to respective offices;
• To provide general information to clients inquiring for services offered by the bank: and
• To perform other related duties as may be assigned by supervisor.

• Front Office
• Reception
• Hospitality
• Customer Care

• Certificate of Secondary Education Examination (CSEE) with pass in English and Kiswahili
• Basic Technician Certificate in one of the following fields: Front Office, Reception, Hospitality, Customer Care or equivalent qualification from a recognized Institution.