Job Description

To ensure all laid down procedures and regulatory requirements are met in so far, the Credit Agreements Act, auctioning of movable assets and vendor management in line with Service Level Agreements (SLA’s) by effectively documenting, processing, insuring, and managing repossessed stock to drive the necessary actions to guarantee optimal prices are achieved on auctions whilst being proactively cost conscience.

Qualifications

Type of Qualification: First Degree

Field of Study: Banking, Finance, Commerce or related field

Experience Required

Operations Control

Operations

3-4 years

Experience in Credit Control environment and knowledge of collection procedure.

Additional Information

Behavioural Competencies:

• Checking Things
• Documenting Facts
• Following Procedures
• Interacting with People
• Managing Tasks
• Meeting Timescales
• Producing Output
• Resolving Conflict
• Showing Composure
• Taking Action
• Team Working
• Upholding Standards

Technical Competencies:

• Active Listening
• Difficult Calls Management
• Legal Collections
• Legal Compliance
• Product and Services Knowledge
• Recoveries
• Workflow Management

• Documenting, processing, insuring, and managing repossessed stock.
• Driving necessary actions to guarantee optimal prices are achieved on auctions.
• Being proactively cost conscious.
• Ensuring all laid down procedures and regulatory requirements are met in so far, the Credit Agreements Act.
• Auctioning of movable assets.
• Vendor management in line with Service Level Agreements (SLA’s).

• Active Listening
• Difficult Calls Management
• Legal Collections
• Legal Compliance
• Product and Services Knowledge
• Recoveries
• Workflow Management
• Checking Things
• Documenting Facts
• Following Procedures
• Interacting with People
• Managing Tasks
• Meeting Timescales
• Producing Output
• Resolving Conflict
• Showing Composure
• Taking Action
• Team Working
• Upholding Standards

• First Degree in Banking, Finance, Commerce or related field.
• 3-4 years of experience in Operations Control and Operations.
• Experience in Credit Control environment.
• Knowledge of collection procedure.