Empowering Africa’s tomorrow, together…one story at a time.

With over 100 years of rich history and strongly positioned as a local bank with regional and international expertise, a career with our family offers the opportunity to be part of this exciting growth journey, to reset our future and shape our destiny as a proudly African group.

Job Summary

Provide specialist advise and support for day-to-day work, in order to execute predefined objectives as per agreed standard operating procedures (SOPs).

Responsibilities or duties

Job Description

• Introduce the Absa Bank’s product features to the potential customers
• Ensuring that customers present all the required documentation as per the product specifications
• Certifying all customer documentation and completion of all necessary documentation
• Forwarding customer application to the sales manager for checking before submission
• Ensure safe custody of customer s documentation under their care and protect customer confidential information.
• Advise the customers of the fates of their applications
• Collecting market /competitor information from the field and feeding this to the Lg Leadership with a view to improving our products
• Aware of the channels through which customer can contact bank to share feedback /complaints

Education

• Further Education and Training Certificate (FETC): Business, Commerce and Management Studies (Required)

• Introduce the Absa Bank’s product features to the potential customers
• Ensuring that customers present all the required documentation as per the product specifications
• Certifying all customer documentation and completion of all necessary documentation
• Forwarding customer application to the sales manager for checking before submission
• Ensure safe custody of customer s documentation under their care and protect customer confidential information.
• Advise the customers of the fates of their applications
• Collecting market /competitor information from the field and feeding this to the Lg Leadership with a view to improving our products
• Aware of the channels through which customer can contact bank to share feedback /complaints

• Further Education and Training Certificate (FETC): Business, Commerce and Management Studies (Required)