Vacancy title:
Lead Entertainment Operations

[Type: FULL_TIME, Industry: Financial Services, Category: Management,Business Operations,Entertainment & Travel,Restaurant & Hospitality]

Jobs at:
Otapp Agency Company Limited

Deadline of this Job:
Friday, March 13 2026

Duty Station:
Dar es Salaam | Dar es Salaam

Summary
Date Posted: Tuesday, March 3 2026, Base Salary: Not Disclosed

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JOB DETAILS:

About the Company

Who We Are

OTAPP is a technology-driven company building innovative online solutions that automate and optimize business processes. We leverage technology to save time, improve efficiency, and enhance transparency across operations.

Vision

To create innovative online technology solutions for automation of business processes and harness the power of technology to enable saving of time and resources.

Mission

To be creative innovators of online technology-based value-adding solutions.

Value Proposition

• Automation of ticketing processes in a seamless and user-friendly way.
• Real-time dashboards for ticket sales, turnstiles, and cash visibility.
• Integrated payment solutions.
• Centralized operational visibility for solution owners and managers across sales points and customer bookings.
• OTAPP continues to expand beyond ticketing into full-scale operational, analytics, and service optimization solutions for transport and related sectors.

Job Summary

The Lead, Entertainment Operations is responsible for overseeing, managing, and strategically executing all aspects of OTAPP’s event operations. The role ensures operational excellence, regulatory compliance, client satisfaction, and profitability across all internal and external events.

This position leads the Event operations through Hands-on approach and, working closely with internal stakeholders to ensure that event execution aligns with OTAPP’s business strategy, operational standards, and customer experience guidelines.

Job Description: Lead Entertainment Operations

Role Overview

The Lead, Entertainment Operations serves as the operational owner of all events within the Operations and Execution department.

This role acts as a bridge between strategy and execution, ensuring that policies, systems, and operational plans are effectively implemented while continuously identifying opportunities for improvement, innovation, and expansion in event offerings.

Educational and Experience Requirements (Skills and Preferred qualifications)

• Bachelor’s degree in Project Management, Hospitality, Business Administration, or related field from a recognized institution.
• Minimum of 3 years of professional experience in event operations, project management, or large-scale service operations.
• At least 1 years of proven experience in managing event.
• Demonstrated experience coordinating complex events with multiple stakeholders and vendors.
• Proven record of managing budgets, operational performance, and service delivery standards.
• Hands-on experience working with digital ticketing, event dashboards, or technology platforms.
• Strong strategic thinking capability with the ability to translate strategy into operational plans.
• Proven leadership and people management capability in operationally intensive environments.
• Strong stakeholder management and negotiation skills with partners and vendors.
• High analytical capability to assess operational data and identify improvement opportunities.
• Excellent communication skills for engaging internal teams, clients, and external stakeholders.
• Ability to lead change initiatives and drive continuous improvement across events.

Work Hours: 8

Experience in Months: 12

Level of Education: bachelor degree

Job application procedure

Application Link: Click Here to Apply Now

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