About Benter Group Limited

Benter Group Limited is seeking an experienced and results-driven Key Account Manager to manage and grow relationships with its most important clients. The successful candidate will be responsible for understanding customers’ business and technology needs, developing strategic account plans, driving revenue growth, and ensuring high levels of customer satisfaction.

The ideal candidate should have a strong understanding of ICT solutions, excellent relationship management skills, and a proven track record in C2B and B2B technology sales.

Key Responsibilities

• Act as the primary point of contact for assigned strategic accounts to identify, qualify and pursue new business opportunities within existing and prospective accounts.
• Maintain regular communication with customers and ensure high levels of customer satisfaction by developing and maintaining strong, long-term relationships with key customers and decision-makers.
• Understand customers’ business objectives, technology environments, challenges and future requirements.
• Translate customer business challenges into commercially viable technology solutions.
• Develop and implement strategic account plans aligned with customer needs and company objectives.
• Conduct regular account reviews and identify opportunities to increase customer value.
• Drive sales of the company’s ICT products and services.
• Develop sales pipelines and consistently achieve or exceed revenue and gross-margin targets.
• Prepare and deliver compelling proposals, presentations, quotations, negotiations and commercial solutions to support successful contract and sales closures.
• Identify opportunities for cross-selling and upselling across the company’s ICT portfolio.
• Work closely with technical and presales teams to understand customer requirements and develop appropriate solutions.
• Monitor service delivery and coordinate with internal teams to resolve customer issues promptly.

Qualifications and Experience

• Bachelor’s degree in Business Administration, Marketing, Telecommunications or a related field.
• 3–7 years of experience in ICT, technology, telecommunications or B2B solution sales.
• Demonstrated experience in key account management.
• Proven track record of achieving sales and revenue targets.

• Act as the primary point of contact for assigned strategic accounts to identify, qualify and pursue new business opportunities within existing and prospective accounts.
• Maintain regular communication with customers and ensure high levels of customer satisfaction by developing and maintaining strong, long-term relationships with key customers and decision-makers.
• Understand customers’ business objectives, technology environments, challenges and future requirements.
• Translate customer business challenges into commercially viable technology solutions.
• Develop and implement strategic account plans aligned with customer needs and company objectives.
• Conduct regular account reviews and identify opportunities to increase customer value.
• Drive sales of the company’s ICT products and services.
• Develop sales pipelines and consistently achieve or exceed revenue and gross-margin targets.
• Prepare and deliver compelling proposals, presentations, quotations, negotiations and commercial solutions to support successful contract and sales closures.
• Identify opportunities for cross-selling and upselling across the company’s ICT portfolio.
• Work closely with technical and presales teams to understand customer requirements and develop appropriate solutions.
• Monitor service delivery and coordinate with internal teams to resolve customer issues promptly.

• Relationship management
• Strategic account planning
• C2B and B2B technology sales
• ICT solutions understanding
• Sales pipeline development
• Proposal writing
• Presentation skills
• Negotiation skills
• Cross-selling and upselling

• Bachelor’s degree in Business Administration, Marketing, Telecommunications or a related field.
• 3–7 years of experience in ICT, technology, telecommunications or B2B solution sales.
• Demonstrated experience in key account management.
• Proven track record of achieving sales and revenue targets.