Computer Science/ICT Technician (Statistics)
2026-10-13T11:12:19+00:00
Mwenge Catholic University (MWECAU)
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FULL_TIME
Dar es Salaam
Dar es Salaam
00000
Tanzania
Education, and Training
Computer & IT, Education, Customer Service, Installation, Maintenance & Repair, Science & Engineering
2026-10-16T17:00:00+00:00
8
Mwenge Catholic University (MWECAU) is seeking a Computer Science/ICT Technician (Statistics) to join their team. This role is crucial for maintaining the university's IT infrastructure and supporting its users.
Duties and Responsibilities
- Technical Support and Helpdesk: Serve as the first point of contact for users, responding to service requests, logging tickets, and resolving hardware, software and login issues.
- Hardware and Software Installation: Set up, configure and test computers, laptops, printers, scanners, mobile devices, and classroom or office applications.
- Network Maintenance: Assist with local area networks (LAN), wireless connections, routers and switches to ensure reliable internet uptime and connectivity.
- System Security and Backups: Install and update antivirus software, manage firewalls, execute regular data backups, and perform security checks.
- User Account Management: Create, update and manage employee or student user profiles in systems such as Active Directory, Microsoft 365 or Google Workspace.
- Inventory and Asset Tracking: Keep an accurate record of all hardware, software licences, peripheral equipment and replacement parts.
- Vendor and Escalation Support: Coordinate with third-party service providers or escalate complex, high-level infrastructure problems to senior network administrators.
Qualifications and Experience
Holder of a Diploma in Computer Science or Information Technology, preferably from the Dar es Salaam Institute of Technology (DIT), with an upper-class GPA. Work experience in institutions of higher learning will be an added advantage.
General Required Skills and Knowledge
- Good knowledge of computer use.
- Excellent communication skills.
- Good listening and comprehension skills.
- Excellent customer care skills.
- Ability to work effectively as a team player.
- Demonstrated time management skills.
- Fluency in written and spoken English.
- Serve as the first point of contact for users, responding to service requests, logging tickets, and resolving hardware, software and login issues.
- Set up, configure and test computers, laptops, printers, scanners, mobile devices, and classroom or office applications.
- Assist with local area networks (LAN), wireless connections, routers and switches to ensure reliable internet uptime and connectivity.
- Install and update antivirus software, manage firewalls, execute regular data backups, and perform security checks.
- Create, update and manage employee or student user profiles in systems such as Active Directory, Microsoft 365 or Google Workspace.
- Keep an accurate record of all hardware, software licences, peripheral equipment and replacement parts.
- Coordinate with third-party service providers or escalate complex, high-level infrastructure problems to senior network administrators.
- Good knowledge of computer use.
- Excellent communication skills.
- Good listening and comprehension skills.
- Excellent customer care skills.
- Ability to work effectively as a team player.
- Demonstrated time management skills.
- Fluency in written and spoken English.
- Diploma in Computer Science or Information Technology, preferably from the Dar es Salaam Institute of Technology (DIT), with an upper-class GPA.
JOB-6ace1213e8c49
Vacancy title:
Computer Science/ICT Technician (Statistics)
[Type: FULL_TIME, Industry: Education, and Training, Category: Computer & IT, Education, Customer Service, Installation, Maintenance & Repair, Science & Engineering]
Jobs at:
Mwenge Catholic University (MWECAU)
Deadline of this Job:
Friday, October 16 2026
Duty Station:
Dar es Salaam | Dar es Salaam
Summary
Date Posted: Tuesday, October 13 2026, Base Salary: Not Disclosed
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Learn more about Mwenge Catholic University (MWECAU)
Mwenge Catholic University (MWECAU) jobs in Tanzania
JOB DETAILS:
Mwenge Catholic University (MWECAU) is seeking a Computer Science/ICT Technician (Statistics) to join their team. This role is crucial for maintaining the university's IT infrastructure and supporting its users.
Duties and Responsibilities
- Technical Support and Helpdesk: Serve as the first point of contact for users, responding to service requests, logging tickets, and resolving hardware, software and login issues.
- Hardware and Software Installation: Set up, configure and test computers, laptops, printers, scanners, mobile devices, and classroom or office applications.
- Network Maintenance: Assist with local area networks (LAN), wireless connections, routers and switches to ensure reliable internet uptime and connectivity.
- System Security and Backups: Install and update antivirus software, manage firewalls, execute regular data backups, and perform security checks.
- User Account Management: Create, update and manage employee or student user profiles in systems such as Active Directory, Microsoft 365 or Google Workspace.
- Inventory and Asset Tracking: Keep an accurate record of all hardware, software licences, peripheral equipment and replacement parts.
- Vendor and Escalation Support: Coordinate with third-party service providers or escalate complex, high-level infrastructure problems to senior network administrators.
Qualifications and Experience
Holder of a Diploma in Computer Science or Information Technology, preferably from the Dar es Salaam Institute of Technology (DIT), with an upper-class GPA. Work experience in institutions of higher learning will be an added advantage.
General Required Skills and Knowledge
- Good knowledge of computer use.
- Excellent communication skills.
- Good listening and comprehension skills.
- Excellent customer care skills.
- Ability to work effectively as a team player.
- Demonstrated time management skills.
- Fluency in written and spoken English.
Work Hours: 8
Experience in Months: 24
Level of Education: associate degree
Job application procedure
Interested in applying for this job? Click here to submit your application now.
Applicants must attach the following:
- An up-to-date Curriculum Vitae (CV) containing reliable contact details, postal address/postcode, mail address and telephone numbers.
- Certified copies of the following certificates:
- Postgraduate/Degree/Advanced Diploma/Diploma/Certificates;
- Postgraduate/Degree/Advanced Diploma/Diploma transcripts;
- Form IV and Form VI National Examination Certificates;
- Professional Registration and Training Certificates from the respective registration or regulatory bodies, where applicable;
- Birth certificate.
- Two reputable referees with their reliable contact details.
Applicants should strictly NOT attach:
- Form IV and Form VI results slips;
- Testimonials and all partial transcripts.
Certificates from foreign examination bodies for Ordinary or Advanced Level education should be verified by the National Examinations Council of Tanzania (NECTA).
Professional certificates from foreign universities and other higher learning institutions should be verified by the Tanzania Commission for Universities (TCU) and the National Council for Technical and Vocational Education and Training (NACTVET).
A signed application letter written in English should be addressed to:
Deputy Vice Chancellor – Planning, Finance and Administration
Mwenge Catholic University
P.O. Box 1226
Moshi, Kilimanjaro, Tanzania.
Applications should be submitted
Application Deadline: Friday, 16th October 2026.
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