Job Description

To manage any assigned client relationships, (where applicable) with support from experienced relationship managers, across the end to end client engagement value chain, coordinating the origination and execution of client centric solutions ensuring the clients' needs are fulfilled, while managing risk, delivering exceptional client experience and contributing towards defined revenue targets.

Qualifications

Type of Qualification: First Degree

Field of Study: Business Commerce

Experience Required

Relationship Management

Client Coverage

3-4 years

A track record conducting research, analysis, interpreting and packaging qualitative and quantitative data, such as compiling client documentation (presentation books, presentations, memoranda, and other presentation materials) to share insight and create client value.

3-4 years

Demonstrate an experienced understanding of the Client Coverage capabilities.

3-4 years

Demonstrated experience working in cross functional teams to deliver comprehensive client experience.

3-4 years

Experience in portfolio management - internal stakeholder collaboration, query management, compliance, reporting, middle office support, etc.

3-4 years

Proficient understanding of credit and risk.

Behavioural Competencies:

• Adopting Practical Approaches
• Checking Things
• Conveying Self-Confidence
• Developing Expertise
• Documenting Facts
• Interpreting Data
• Inviting Feedback
• Managing Tasks
• Producing Output
• Pursuing Goals
• Taking Action
• Team Working

Technical Competencies:

• Business Development
• Client Business Case
• Client Knowledge
• Client Retention
• Client Servicing

• Manage assigned client relationships.
• Coordinate origination and execution of client-centric solutions.
• Ensure client needs are fulfilled.
• Manage risk.
• Deliver exceptional client experience.
• Contribute towards defined revenue targets.
• Conduct research, analysis, interpreting and packaging qualitative and quantitative data.
• Compile client documentation (presentation books, presentations, memoranda, and other presentation materials).
• Work in cross-functional teams to deliver comprehensive client experience.
• Manage portfolio, including internal stakeholder collaboration, query management, compliance, reporting, and middle office support.

• Relationship Management
• Client Coverage
• Research and Analysis
• Data Interpretation
• Client Documentation Preparation
• Cross-functional Teamwork
• Portfolio Management
• Credit and Risk Understanding
• Business Development
• Client Business Case Development
• Client Knowledge
• Client Retention Strategies
• Client Servicing

• First Degree
• Field of Study: Business Commerce
• 3-4 years of experience in Relationship Management.
• 3-4 years of experience in Client Coverage.
• Demonstrated experience in conducting research, analysis, interpreting and packaging qualitative and quantitative data.
• Experienced understanding of Client Coverage capabilities.
• Demonstrated experience working in cross-functional teams.
• Experience in portfolio management.
• Proficient understanding of credit and risk.