Vacancy title:
Call Center Agent

[Type: FULL_TIME, Industry: Professional Services, Category: Customer Service]

Jobs at:
Benter Group Limited

Deadline of this Job:
Monday, September 22 2025

Duty Station:
Tanzania | Dar es Salaam | Tanzania

Summary
Date Posted: Tuesday, September 16 2025, Base Salary: Not Disclosed

Similar Jobs in Tanzania
Learn more about Benter Group Limited
Benter Group Limited jobs in Tanzania

JOB DETAILS:

The Call Center Agent role at Benter Group involves engaging with customers to provide exceptional service and support. Key responsibilities include:

Tanzania job vacancies

• Handling inbound and outbound calls to manage customer inquiries, resolve issues, and provide information about products or services.
• Offering customer support by assisting with concerns, troubleshooting problems, and ensuring customer satisfaction.
• Performing data entry and documentation by recording accurate information into databases and maintaining detailed records of interactions.
• Conducting follow-ups on customer inquiries that are not immediately resolved to ensure timely resolution.
• Adhering to company scripts and protocols to deliver consistent service.

Qualifications To be considered for the Call Center Agent position, candidates must meet the following requirements:

• A high school degree or equivalent.
• Experience working in a call center or customer-support role.
• Strong active-listening and verbal-communication skills.
• Proficiency in problem-solving.
• Ability to multitask and manage time effectively.

Work Hours: 8

Experience in Months: 12

Level of Education: bachelor degree

Job application procedure
Interested in applying for this job? Click here to submit your application now.

All Jobs | QUICK ALERT SUBSCRIPTION