About Platinum Credit Ltd

Platinum Credit Ltd is a financial services company focused on providing credit solutions to customers. The company promotes a workplace culture centred on self-responsibility, teamwork, integrity, customer focus, and innovation.

The company states that it aims to empower employees through professional growth, collaboration, recognition, and continuous improvement while creating meaningful customer experiences.

Position Overview

Platinum Credit Ltd is seeking an experienced and results-driven CS Branch Sales Coordinator to support branch sales operations and contribute to business growth.

The successful candidate will coordinate daily sales activities, support customer acquisition, monitor sales performance, and help ensure efficient loan processing with minimal rejection rates.

The role will also involve motivating sales agents, implementing branch marketing activities, monitoring sales targets, and ensuring timely and accurate reporting to support branch performance and operational excellence.

Main Responsibilities

• Support the team to achieve monthly sales targets, acquire new customers, and facilitate loan processing while maintaining low rejection rates.
• Ensure all branch requests are handled within 24 hours and that daily sales activities run smoothly.
• Follow up with sales agents, motivate them, monitor their performance, and ensure they meet their assigned targets.
• Track marketing plans and branch activation activities to ensure they are implemented correctly and on time.
• Prepare accurate sales and performance reports and submit them within the required timelines, together with clear recommendations.

Minimum Qualifications and Requirements

Applicants should have:

• Diploma in any Business-related field, Administration, or Sales and Marketing.
• At least 1 year of experience in Sales or Customer Service.
• Proficiency in computer applications.
• Strong problem analysis and problem-solving abilities.
• Ability to coach, lead, and manage a team.
• Demonstrated ability to achieve sales targets.
• Strong analytical, communication, and reporting skills.

Key Competencies

• Sales target achievement
• Customer service
• Team leadership and coaching
• Sales performance monitoring
• Problem analysis and problem solving
• Marketing coordination
• Reporting and data analysis
• Communication skills
• Computer literacy

• Support the team to achieve monthly sales targets, acquire new customers, and facilitate loan processing while maintaining low rejection rates.
• Ensure all branch requests are handled within 24 hours and that daily sales activities run smoothly.
• Follow up with sales agents, motivate them, monitor their performance, and ensure they meet their assigned targets.
• Track marketing plans and branch activation activities to ensure they are implemented correctly and on time.
• Prepare accurate sales and performance reports and submit them within the required timelines, together with clear recommendations.

• Proficiency in computer applications.
• Strong problem analysis and problem-solving abilities.
• Ability to coach, lead, and manage a team.
• Demonstrated ability to achieve sales targets.
• Strong analytical, communication, and reporting skills.
• Sales target achievement
• Customer service
• Team leadership and coaching
• Sales performance monitoring
• Problem analysis and problem solving
• Marketing coordination
• Reporting and data analysis
• Communication skills
• Computer literacy

• Diploma in any Business-related field, Administration, or Sales and Marketing.
• At least 1 year of experience in Sales or Customer Service.