Role Purpose

To serve as a direct bridge between retail management and the sales team on the floor, ensuring daily execution is disciplined, performance-led, and aligned to budget. This is a hands-on, KPI driven role focused on coaching, structure, reporting, and monthly performance analysis that helps the team understand results and improve behaviour. The ultimate purpose of the role is to protect standards and ensure the business stays on target & budget.

Job Qualifications

• Bachelor’s degree in Marketing, Communications, Public Relations, Business Administration, or any other related field
• 3-5 years of experience in marketing, corporate affairs, or public relations, with at least 2 years in a similar position or a related one.
• Experience in the hospitality industry is preferred

Skills Required

• Strong knowledge of marketing strategies, corporate communications, and brand management Excellent leadership, organisational, and project management skills
• Proficiency in digital marketing tools, PR software, and Microsoft Office Suite
• Exceptional communication, interpersonal, and negotiation skills

• Ensure daily execution is disciplined, performance-led, and aligned to budget.
• Coaching the sales team.
• Providing structure to the sales team.
• Reporting on sales performance.
• Conducting monthly performance analysis.
• Protecting standards.
• Ensuring the business stays on target & budget.

• Strong knowledge of marketing strategies
• Strong knowledge of corporate communications
• Strong knowledge of brand management
• Excellent leadership skills
• Excellent organisational skills
• Excellent project management skills
• Proficiency in digital marketing tools
• Proficiency in PR software
• Proficiency in Microsoft Office Suite
• Exceptional communication skills
• Exceptional interpersonal skills
• Exceptional negotiation skills

• Bachelor’s degree in Marketing, Communications, Public Relations, Business Administration, or any other related field
• 3-5 years of experience in marketing, corporate affairs, or public relations
• At least 2 years in a similar position or a related one.
• Experience in the hospitality industry is preferred