Vacancy title:
2 Customer Service Officer II

[Type: FULL_TIME, Industry: Public Administration, and Government, Category: Customer Service]

Jobs at:
Tanzania Posts Corporation

Deadline of this Job:
Friday, August 22 2025

Duty Station:
Dodoma | Dar es Salaam | Tanzania

Summary
Date Posted: Monday, August 11 2025, Base Salary: Not Disclosed

Similar Jobs in Tanzania
Learn more about Tanzania Posts Corporation
Tanzania Posts Corporation jobs in Tanzania

JOB DETAILS:

DUTIES AND RESPONSIBILITIES
i. To answer inquiries by clarifying desired information; researching, locating, and providing information;
ii. To assist in resolving problems by clarifying issues; researching and exploring answers and alternative solutions; implementing solutions; escalating unresolved problems;
iii. To fulfil requests by clarifying desired information; completing transactions; forwarding requests;
iv. To sell additional services by recognizing opportunities to up-sell accounts; explaining new features;
v. To keep equipment operational by following established procedures; reporting malfunctions;
vi. To update job knowledge by participating in educational opportunities;
vii. To enhance organization reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments; and
viii. To perform any other duties as may be assigned by supervisor.

QUALIFICATION AND EXPERIENCE
Bachelor Degree in one of the following fields: Marketing, Economics, Commerce or Business Administration majoring in Marketing or Sales and Marketing or equivalent qualifications from a recognized institution.

Work Hours: 8

Experience: No Requirements

Level of Education: bachelor degree

Job application procedure

Interested and qualified? Click here to apply

All Jobs | QUICK ALERT SUBSCRIPTION