Company Overview

Mwananchi Communications Limited (MCL), a subsidiary of Nation Media Group (NMG), is Tanzania’s largest independent news network with an award-winning presence in print and digital media, and exciting new ventures in innovation and events ecosystems. We are publishers of leading national news brands Mwananchi, The Citizen and Mwanaspoti in print and digital formats, and proprietors of the Mwananchi Digital suite of products and Mwanaclick. We are audience-led, market-driven with a clear mission to empower the nation.

We are looking for a motivated and highly experienced individual to fill the position of:

1. System Administrator

Purpose

The System Administrator will be responsible for the day-to-day management, support and maintenance of the company’s IT infrastructure. This role involves ensuring that servers, systems and related infrastructure run efficiently and securely to support business objectives. The ideal candidate will have a strong understanding of system architecture, network administration, cybersecurity best practices, and cloud technologies.

Main Responsibilities

System Installation and Configuration

• Install, configure and maintain servers (physical and virtual), storage systems and network devices.
• Manage the installation and configuration of software, applications, and security updates.
• Manage user accounts, permissions, and access controls via Active Directory or other identity management tools.

System Maintenance and Monitoring

• Monitor system performance, uptime, and resource utilization, ensuring optimal functionality.
• Troubleshoot and resolve hardware, software, and network issues in a timely manner.
• Apply operating system updates, patches, and configuration changes regularly.

Backup and Recovery

• Implement and maintain backup, recovery, and disaster recovery plans for critical systems and data.
• Ensure regular backups are conducted and periodically test data recovery processes.

Network and Security Management

• Administer network infrastructure including firewalls, routers, switches, and wireless security systems.
• Ensure security best practices are followed across all systems and infrastructure, including regular security audits and vulnerability assessments.
• Monitor for potential security threats and implement countermeasures such as firewalls, antivirus software, and intrusion detection systems (IDS).

User Support and Training

• Provide technical support to end-users, troubleshoot issues, and ensure efficient problem resolution.
• Provide training and documentation to staff on the use of systems and tools.

Systems Optimization

• Analyze system logs and identify potential issues with computer systems.
• Recommend and implement system improvements to increase efficiency and reliability.
• Research and deploy new technologies and tools to improve system performance.

Documentation and Reporting

• Create and maintain detailed documentation of system configurations, changes, and standard operating procedures.
• Generate reports on system performance, issues, and resolutions for management review.

Collaboration & Vendor Management

• Work closely with the IT team to ensure all systems integrate smoothly.
• Coordinate with vendors for system-related upgrades, repairs, and software licensing.

Minimum Qualifications & Experience

Academic

Bachelor’s degree in computer science, Information Technology, or its equivalent from a recognized institution.

Experience

• 3-5 years of experience in a systems administrator or similar role.
• Experience with operating systems (Windows Server, Linux, macOS).
• Familiarity with virtualization technologies (VMware, Hyper-V, etc.) and cloud computing (AWS, Azure, etc.).
• Knowledge of networking protocols (TCP/IP, DNS, DHCP, etc.).

• Install, configure and maintain servers (physical and virtual), storage systems and network devices.
• Manage the installation and configuration of software, applications, and security updates.
• Manage user accounts, permissions, and access controls via Active Directory or other identity management tools.
• Monitor system performance, uptime, and resource utilization, ensuring optimal functionality.
• Troubleshoot and resolve hardware, software, and network issues in a timely manner.
• Apply operating system updates, patches, and configuration changes regularly.
• Implement and maintain backup, recovery, and disaster recovery plans for critical systems and data.
• Ensure regular backups are conducted and periodically test data recovery processes.
• Administer network infrastructure including firewalls, routers, switches, and wireless security systems.
• Ensure security best practices are followed across all systems and infrastructure, including regular security audits and vulnerability assessments.
• Monitor for potential security threats and implement countermeasures such as firewalls, antivirus software, and intrusion detection systems (IDS).
• Provide technical support to end-users, troubleshoot issues, and ensure efficient problem resolution.
• Provide training and documentation to staff on the use of systems and tools.
• Analyze system logs and identify potential issues with computer systems.
• Recommend and implement system improvements to increase efficiency and reliability.
• Research and deploy new technologies and tools to improve system performance.
• Create and maintain detailed documentation of system configurations, changes, and standard operating procedures.
• Generate reports on system performance, issues, and resolutions for management review.
• Work closely with the IT team to ensure all systems integrate smoothly.
• Coordinate with vendors for system-related upgrades, repairs, and software licensing.

• System architecture
• Network administration
• Cybersecurity best practices
• Cloud technologies
• Active Directory
• VMware
• Hyper-V
• AWS
• Azure
• TCP/IP
• DNS
• DHCP

• Bachelor’s degree in computer science, Information Technology, or its equivalent from a recognized institution.
• 3-5 years of experience in a systems administrator or similar role.
• Experience with operating systems (Windows Server, Linux, macOS).
• Familiarity with virtualization technologies (VMware, Hyper-V, etc.) and cloud computing (AWS, Azure, etc.).
• Knowledge of networking protocols (TCP/IP, DNS, DHCP, etc.).