Duties and Responsibilities

i. To answer calling signals from subscribers within and distant exchanges;

ii. To connect calls within the exchange and outside and raise appropriate charges where required;

iii. To make bookings for international exchange and prepare necessary records and report to his/her supervisor;

iv. To perform any other related duties and responsibilities as may be determined from time to time by one’s reporting officer.

Qualifications

Form IV or VI Certificate with credit passes in English or Swahili plus Certificate in the following fields: Front Office, Reception, Customer Care or equivalent qualifications from recognized institution.

• To answer calling signals from subscribers within and distant exchanges
• To connect calls within the exchange and outside and raise appropriate charges where required
• To make bookings for international exchange and prepare necessary records and report to his/her supervisor
• To perform any other related duties and responsibilities as may be determined from time to time by one’s reporting officer

• Form IV or VI Certificate with credit passes in English or Swahili plus Certificate in the following fields: Front Office, Reception, Customer Care or equivalent qualifications from recognized institution