Company: Stellarix

Location: Tanzania

Job Function: Sales / Account Management / Business Development

Experience Required: Minimum 5 Years

Application Deadline: 01 October 2026

JOB OVERVIEW

We are seeking Key Account Managers to drive revenue growth by acquiring, developing, and retaining strategic customers across multiple market segments, including SMEs, Public Sector, Large Enterprises, Financial Institutions, Telecommunications, and Wholesale/Carrier customers for our data center and digital infrastructure services.

The role focuses on achieving sales targets, strengthening customer relationships, and delivering exceptional customer experiences while managing the full customer lifecycle.

RESPONSIBILITIES

• Develop and execute account plans to achieve revenue and profitability targets.
• Identify, qualify, and pursue new business opportunities across assigned market segments.
• Build a strong sales pipeline and manage opportunities through the entire sales cycle.
• Cross-sell and upsell Stellarix's portfolio of digital infrastructure solutions.
• Drive customer satisfaction, retention, and long-term account growth.
• Ensure a seamless customer experience throughout onboarding, implementation, and service delivery.
• Develop relationships with industry partners, government institutions, and key business stakeholders.
• Maintain knowledge of market trends, competitor offerings, and emerging technologies.
• Serve as the primary point of contact for assigned accounts, coordinating communication internally to ensure timely issue resolution.
• Support credit control to ensure customers adhere to payment terms and credit policy requirements.
• Maintain accurate reporting of sales performance.

SOFT SKILLS

• Commercial Acumen.
• Strategic Account Management.
• Customer Relationship Management.
• Strong negotiation and stakeholder management skills.
• Strong analytical, forecasting, pipeline planning and management skills.
• Excellent communication and presentation skills.

PROFILE

• Bachelor's degree in Business, Marketing, IT, or a related field.
• Minimum of 5 years' experience in B2B sales, account management, or business development.
• Experience selling technology, telecommunications, cloud, managed services, cybersecurity, or digital infrastructure solutions is highly desirable.
• Demonstrated experience managing strategic accounts, carrier partnerships, and large-scale commercial contracts.

• Develop and execute account plans to achieve revenue and profitability targets.
• Identify, qualify, and pursue new business opportunities across assigned market segments.
• Build a strong sales pipeline and manage opportunities through the entire sales cycle.
• Cross-sell and upsell Stellarix's portfolio of digital infrastructure solutions.
• Drive customer satisfaction, retention, and long-term account growth.
• Ensure a seamless customer experience throughout onboarding, implementation, and service delivery.
• Develop relationships with industry partners, government institutions, and key business stakeholders.
• Maintain knowledge of market trends, competitor offerings, and emerging technologies.
• Serve as the primary point of contact for assigned accounts, coordinating communication internally to ensure timely issue resolution.
• Support credit control to ensure customers adhere to payment terms and credit policy requirements.
• Maintain accurate reporting of sales performance.

• Commercial Acumen.
• Strategic Account Management.
• Customer Relationship Management.
• Strong negotiation and stakeholder management skills.
• Strong analytical, forecasting, pipeline planning and management skills.
• Excellent communication and presentation skills.

• Bachelor's degree in Business, Marketing, IT, or a related field.
• Minimum of 5 years' experience in B2B sales, account management, or business development.
• Experience selling technology, telecommunications, cloud, managed services, cybersecurity, or digital infrastructure solutions is highly desirable.
• Demonstrated experience managing strategic accounts, carrier partnerships, and large-scale commercial contracts.