General:

The field Technician/ Engineers shall be responsible with day to day maintenance activities of the sites commissioned to the Company for the maintenance purpose.

The field Technician shall be responsible for both preventive and ad-hoc maintenance of the sites which shall include but not limited to site cleanings, remove of the fault spare and replacement, generator servicing and fueling and prepare sites reports thereof.

Qualifications:

Advanced Diploma in Electronics &Telecommunications Engineering or Information Technology with EWURA certification.

Experience:

Two years of experience on call centre management and/or field operations management

Key Competence:

• Encouraging Creativity and Innovation
• Interpersonal Skills
• Fluent in English and Swahili.
• Good working ethics
• Ready to work under pressure and ability to tolerate stress
• Computer literate.
• Must be able to lead teams
• Must have good management skills
• Driving License
• Must be reachable all the time via cell phone
• Must accept flexibilities as s/he is expected to be consulted anytime and frequently.

• To ensure all preventive maintenance works for each and every site assigned are properly done as per client’s standards which shall include but not limited to servicing of the generators, air conditions, electric fence, cleaning of the site, and timely refueling of generators.
• To receive the TT and attend site with immediate effect, diagnose the TT and solve within MTTR.
• To confirm fuel requirement in the site and prepare fuel order as per fueling schedule.
• To regularly check at site and report to the O&M Assistant Manager – Maintenance all data related to fueling such as generator RHS, fuel consumption, fuel in tank, fuel theft, spills, etc.
• To ensure the smart meter is connected and working properly and ensure fuel alarm is operational.
• To assist O&M Assistant Manager – Maintenance to carry out fuel consumption test for each site.
• To diagnose the fault spare and replace the same and return the fault spares for recording and disposal to the O&M Assistant Manager – Maintenance.
• To ensure all sites are clean and vegetation’s are cleared within one meter from palisade wall.
• To prepare weekly site information including photos attachments and send them to the O&M Assistant Manager – Maintenance and NMC, and prepare failure reports.
• To give the feedback of all closed TT to the O&M Assistant Manager – Maintenance and NMC and update of all unclosed TT reasons thereof and suggest action plan to close the TT within MTTR.
• To conduct site maintenance audit monthly and prepare audit report.

• Encouraging Creativity and Innovation
• Interpersonal Skills
• Fluent in English and Swahili.
• Good working ethics
• Ready to work under pressure and ability to tolerate stress
• Computer literate.
• Must be able to lead teams
• Must have good management skills
• Driving License
• Must be reachable all the time via cell phone
• Must accept flexibilities as s/he is expected to be consulted anytime and frequently.

• Advanced Diploma in Electronics &Telecommunications Engineering or Information Technology with EWURA certification.