Human Resource Associate, G6, FT

2025-11-08T20:58:42+00:00

FULL_TIME

Nonprofit, and NGO

Human Resources,Recruitment

2025-11-20T17:00:00+00:00

 

Tanzania

8

ABOUT WFP

The World Food Programme is the world’s largest humanitarian organization saving lives in emergencies and using food assistance to build a pathway to peace, stability and prosperity, for people recovering from conflict, disasters and the impact of climate change.

At WFP, people are at the heart of everything we do and the vision of the future WFP workforce is one of diverse, committed, skilled, and high performing teams, selected on merit, operating in a healthy and inclusive work environment, living WFP’s values (Integrity, Collaboration, Commitment, Humanity, and Inclusion) and working with partners to save and change the lives of those WFP serves.

WHY JOIN WFP?

WFP is a 2020 Nobel Peace Prize Laureate.

WFP offers a highly inclusive, diverse, and multicultural working environment.

WFP invests in the personal & professional development of its employees through a range of training, accreditation, coaching, mentorship, and other programs as well as through internal mobility opportunities.

A career path in WFP provides an exciting opportunity to work across the various country, regional and global offices around the world, and with passionate colleagues who work tirelessly to ensure that effective humanitarian assistance reaches millions of people across the globe.

We offer an attractive compensation package (please refer to the Terms and Conditions section of this vacancy announcement).

BACKGROUND AND PURPOSE OF THE ASSIGNMENT:

The Common Back Office (CBO) initiative proposes to streamline key operational areas of participating agencies by harmonizing procedures and consolidating support services into one facility at the country level. This consolidation is expected to reduce duplication of functions and administrative and transaction costs, while the harmonized procedures are expected to, at the same time, increase the quality and effectiveness of these services.

The CBO unit is headed by the CBO Manager and provides common identified services in Common Procurement, Common Logistics, Common Human Resources, Common ICT, Common Finance and Common Administration (including Facility Management) to the United Nations participating entities.

This position is based in Dar es Salaam and reports to the CBO Manager.

THE ROLE

The Common Back Office for all UN entities in Tanzania is currently being rolled out in phases. The CBO unit is scheduled to roll out the next Phases of the Common Human Resources to support specific HR services lines in the category of talent sourcing and recruiting administration.

To support the delivery of the CBO initiative, this role supports the CBO Manager in rolling out agreed HR services in line with MoU and the service level agreements (SLAs) and organizational standards.

The role is expected to perform critical coordination functions between the CBO and the respective UN entities in the vacancy announcements, screening/long listing of applicants, obtaining approval for interview list, interview assessment of shortlisted candidates, verification, screening and reference checks, selectin panels and onboarding.

KEY ACCOUNTABILITIES (not all-inclusive, nor exhaustive):

• Support the CBO’s Human resources operational activities that are aligned to business needs of the requesting UN entities, following provisions of the MoU, standard processes, policies and SLA.
• Act as the focal person and respond to queries from focal persons from participating UN entities; provide updates and guidance on CBO policies, procedures, processes, systems and tools for talent acquisition and recruitment administration.
• Conduct straight forward data analysis under close guidance of a CBO Manager, in order to support others on Service delivery or contribute to process efficiencies and improvements.
• Develop, implement effective recruitment strategies that supports the MoU on HR services; collaborate with focal person of other UN entities in supporting the respective vacancy announcements, screening/long listing of applicants, obtaining approval for interview list, interview assessment of shortlisted candidates, verification, screening and reference checks, selectin panels and onboarding.
• Coordinate with the UN wide HR Work Group.
• Actively contribute to the HR Work Group to align HR services with the Work Group goals.
• Review HR services under BOS for transitioning to CBO.
• Analyse and improve recruitment metrics for the CBO Unit; Prepare regular reports for the participating UN entities.
  • A demonstrated and adequate understanding of managing Human resource support services. 
  • Thorough understanding of operational planning and business processes, SOPs, rules and procedures and applying them consistently in the implementation and support of service delivery.
  • Proven track record in handling client queries, managing service ticketing and resolving issues.
  • Ability to coordinate with internal and external stakeholders in a client support service environment.

    QUALIFICATIONS AND EXPERIENCE

    Education: University degree in Human Resource and/or closely related and relevant degrees. Additional professional training in customer service highly desirable.

    Experience:

    • A minimum of 6 years’ experience in similar position performing client service roles in talent sourcing and recruiting administration in a multicultural and dynamic environment. 
    • Experience Human resource management and demonstrated ability to provide tailored HR guidance, advice and support to a variety of stakeholders.
    • Experience in using talent acquisition systems, HR recruitment metrics and analysis. 
    • Demonstrated soft skills and customer-centric approach in handling client issues to build effective relationships to support ongoing understanding of organisational context /challenges.

     

    Knowledge and Skills:

• Language: Fluency (Level C) in English and Swahili languages. 

• Support the CBO’s Human resources operational activities that are aligned to business needs of the requesting UN entities, following provisions of the MoU, standard processes, policies and SLA.
• Act as the focal person and respond to queries from focal persons from participating UN entities; provide updates and guidance on CBO policies, procedures, processes, systems and tools for talent acquisition and recruitment administration.
• Conduct straight forward data analysis under close guidance of a CBO Manager, in order to support others on Service delivery or contribute to process efficiencies and improvements.
• Develop, implement effective recruitment strategies that supports the MoU on HR services; collaborate with focal person of other UN entities in supporting the respective vacancy announcements, screening/long listing of applicants, obtaining approval for interview list, interview assessment of shortlisted candidates, verification, screening and reference checks, selectin panels and onboarding.
• Coordinate with the UN wide HR Work Group.
• Actively contribute to the HR Work Group to align HR services with the Work Group goals.
• Review HR services under BOS for transitioning to CBO.
• Analyse and improve recruitment metrics for the CBO Unit; Prepare regular reports for the participating UN entities.

 

Education: University degree in Human Resource and/or closely related and relevant degrees. Additional professional training in customer service highly desirable. Experience: A minimum of 6 years’ experience in similar position performing client service roles in talent sourcing and recruiting administration in a multicultural and dynamic environment.  Experience Human resource management and demonstrated ability to provide tailored HR guidance, advice and support to a variety of stakeholders. Experience in using talent acquisition systems, HR recruitment metrics and analysis.  Demonstrated soft skills and customer-centric approach in handling client issues to build effective relationships to support ongoing understanding of organisational context /challenges.

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