Background

LOLC Tanzania is a leading financial services provider dedicated to empowering individuals and businesses through accessible loan solutions that foster sustainable growth and financial success. We are looking for a proactive and committed professional to join our team.

Key Responsibilities

• Branch Operations & Compliance: Oversee daily branch operations. Ensure full compliance with internal policies, regulatory standards, and operational controls.
• Customer Service & Client Relations: Deliver excellent customer service and promptly respond to client inquiries. Support customer needs and issue timely payment reminders to reduce default risks.
• Loan Processing & Transaction Management: Support end-to-end loan application processing. Manage branch transactions including deposits, withdrawals, and loan disbursements.
• Financial Reporting & Record Management: Prepare and reconcile financial statements and records. Contribute to branch performance reports and analysis of key metrics.
• Teamwork & Operational Efficiency: Collaborate with branch staff to improve workflows. Promote operational efficiency and support continuous improvement.

Qualifications

• Bachelor’s degree in Accounting or Banking and Finance.
• 1–2 years of experience as an accountant with strong financial knowledge.
• Proven customer service experience with excellent communication skills.
• Experience in a microfinance institution or bank is an added advantage.
• Strong analytical skills and great attention to detail.
• Proficiency in Microsoft Office and financial software.

• Oversee daily branch operations
• Ensure full compliance with internal policies, regulatory standards, and operational controls
• Deliver excellent customer service and promptly respond to client inquiries
• Support customer needs and issue timely payment reminders to reduce default risks
• Support end-to-end loan application processing
• Manage branch transactions including deposits, withdrawals, and loan disbursements
• Prepare and reconcile financial statements and records
• Contribute to branch performance reports and analysis of key metrics
• Collaborate with branch staff to improve workflows
• Promote operational efficiency and support continuous improvement

• Strong financial knowledge
• Excellent communication skills
• Strong analytical skills
• Great attention to detail
• Proficiency in Microsoft Office and financial software

• Bachelor’s degree in Accounting or Banking and Finance
• 1–2 years of experience as an accountant with strong financial knowledge
• Proven customer service experience with excellent communication skills
• Experience in a microfinance institution or bank is an added advantage
• Strong analytical skills and great attention to detail
• Proficiency in Microsoft Office and financial software