Background information about the job or company:

Kimaro Mobile Limited is seeking Call Center Agents with experience in customer service and telesales, preferably in credit or loan-related services. The successful candidates will be responsible for handling customer inquiries, providing information about products or services, and promoting customer satisfaction.

Responsibilities:

• Handle inbound and outbound customer calls professionally
• Promote products or services to potential customers
• Provide accurate information and assistance to customers

Qualifications:

• Diploma or Certificate in Sales, Marketing, Business Administration, or related field
• Excellent communication skills in English and Swahili
• Customer service and telesales experience in credit or loan-related services
• Computer literacy with CRM systems, Microsoft Office, and phone call software
• Strong persuasion, negotiation, and problem-solving skills

• Handle inbound and outbound customer calls professionally
• Promote products or services to potential customers
• Provide accurate information and assistance to customers

• Diploma or Certificate in Sales, Marketing, Business Administration, or related field
• Excellent communication skills in English and Swahili
• Customer service and telesales experience in credit or loan-related services
• Computer literacy with CRM systems, Microsoft Office, and phone call software
• Strong persuasion, negotiation, and problem-solving skills