Zanzibar White Sand Villas & Spa is a unique property on the island of Unguja, Tanzania. Discover a haven of peace and harmony in our family-friendly, conscious luxury resort, located on one of the most beautiful beaches of Zanzibar. Nestled amidst lush gardens, our villas provide an elegant and intimate retreat, perfect for romantic getaways or family vacations. Enjoy personalized service that caters to all your needs, ensuring a one-of-a-kind stay. Embrace sustainable practices throughout our resort, knowing that your luxury experience also supports the environment. Zanzibar White Sand Luxury Villas & Spa is a culinary destination that will delight the taste buds of food lovers of all ages. We use local products, sourced directly from our garden, including herbs, fruits, and vegetables, and offer freshly caught seafood daily. We serve healthy and fresh cuisine with an African twist, at the heart of the spice island. Whether you’re seeking romance or a serene family escape, Zanzibar White Sand Luxury Villas & Spa promises you an unforgettable stay.

Operational Management

Oversee day-to-day F&B operations across all outlets, including restaurants, bars, and in-room dining. Ensure smooth operation of service by coordinating with the kitchen and service teams to deliver a seamless guest experience. Oversee inventory control, stock management, and procurement in coordination with the purchasing department. Maintain the cleanliness, hygiene, and safety standards across all F&B areas. Ensure guests receive high-quality service at all dining outlets, paying attention to detail, personalized service, and prompt responsiveness to guest requests. Handle guest complaints and inquiries in a timely and professional manner. Collaborate with the culinary team to develop new dining concepts and menu changes that align with guest preferences and market trends. Assist in planning and executing special events, banquets, and private functions. Coordinate with other departments, including Sales & Marketing, to deliver seamless event experiences. Act as a liaison between the GM and the team, ensuring clear communication and implementation of F&B strategies. Attend management meetings as required and contribute to broader operational discussions within the hotel.

Team Leadership and Training

Recruitment, training, and development of the F&B team to deliver exceptional service. Motivate and mentor staff, conducting regular performance reviews to ensure staff growth and alignment with company standards. Foster a positive and professional working environment that encourages teamwork and open communication. Working towards “excellence” through training ensuring ZWS philosophy and standard compliance. Work alongside Executive chef to bring new trends and opportunity for the department.

Financial and Revenue Growth

Monitor departmental budgets and controlling costs, including labor, food, and beverage expenses. Analyze financial reports to identify areas for operational improvements and revenue enhancement. Participate in pricing strategies and promotions to maximize profitability. Come up with incentives, promotions to increase revenue.

Qualifications

Bachelor’s degree or Diploma in Hospitality Management, Culinary Arts, or related field. At least 3-5 years of experience in Food & Beverage operations, with prior experience in a luxury hotel or resort setting preferred in similar role. Strong knowledge of F&B management practices, including food safety, service standards, and guest relations. Excellent leadership, interpersonal, and communication skills. Ability to manage multiple tasks in a high-pressure environment. Strong organizational and financial acumen, with experience in budgeting and cost control. Familiarity with MS Office. Passion for hospitality and delivering outstanding guest experiences. Proactive, detail-oriented, and capable of working independently. Ability to adapt to a fast-paced, dynamic environment. The position requires flexibility in working hours, including weekends, holidays, and evenings, as per the operational needs of the hotel.

• Oversee day-to-day F&B operations across all outlets, including restaurants, bars, and in-room dining.
• Ensure smooth operation of service by coordinating with the kitchen and service teams to deliver a seamless guest experience.
• Oversee inventory control, stock management, and procurement in coordination with the purchasing department.
• Maintain the cleanliness, hygiene, and safety standards across all F&B areas.
• Ensure guests receive high-quality service at all dining outlets, paying attention to detail, personalized service, and prompt responsiveness to guest requests.
• Handle guest complaints and inquiries in a timely and professional manner.
• Collaborate with the culinary team to develop new dining concepts and menu changes that align with guest preferences and market trends.
• Assist in planning and executing special events, banquets, and private functions.
• Coordinate with other departments, including Sales & Marketing, to deliver seamless event experiences.
• Act as a liaison between the GM and the team, ensuring clear communication and implementation of F&B strategies.
• Attend management meetings as required and contribute to broader operational discussions within the hotel.
• Recruitment, training, and development of the F&B team to deliver exceptional service.
• Motivate and mentor staff, conducting regular performance reviews to ensure staff growth and alignment with company standards.
• Foster a positive and professional working environment that encourages teamwork and open communication.
• Working towards “excellence” through training ensuring ZWS philosophy and standard compliance.
• Work alongside Executive chef to bring new trends and opportunity for the department.
• Monitor departmental budgets and controlling costs, including labor, food, and beverage expenses.
• Analyze financial reports to identify areas for operational improvements and revenue enhancement.
• Participate in pricing strategies and promotions to maximize profitability.
• Come up with incentives, promotions to increase revenue.

• Excellent leadership, interpersonal, and communication skills.
• Ability to manage multiple tasks in a high-pressure environment.
• Strong organizational and financial acumen, with experience in budgeting and cost control.
• Familiarity with MS Office
• Passion for hospitality and delivering outstanding guest experiences.
• Proactive, detail-oriented, and capable of working independently.
• Ability to adapt to a fast-paced, dynamic environment.

• Bachelor’s degree or Diploma in Hospitality Management, Culinary Arts, or related field.
• At least 3-5 years of experience in Food & Beverage operations, with prior experience in a luxury hotel or resort setting preferred in similar role.
• Strong knowledge of F&B management practices, including food safety, service standards, and guest relations.