Senior ICT Officer I – Applications
2025-08-27T07:59:37+00:00
Tanzania Agricultural Development Bank Limited ( TADB )
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https://www.tadb.co.tz/
FULL_TIME
Dar es Salaam
Dar es Salaam
00000
Tanzania
Banking
Computer & IT
2025-09-12T17:00:00+00:00
Tanzania
8
JOB PURPOSE:
The Senior ICT Officer will provide operational support, monitoring, and troubleshooting of core banking applications and ICT systems. The role ensures smooth daily operations, assists in system enhancements, and supports end-users in maximizing the effective use of ICT applications.
KEY RESPONSIBILITIES:
- To monitor the implementation of policies, procedures, decisions and strategies for financing
- To prepare, analyze, and maintain statistical and operational reports on ICT applications using relevant software tools.
- To provide first-line support for core banking applications, escalating unresolved issues to the Business Solutions Manager.
- To identify and report application-related data entry or processing issues, advising programmers on corrective measures.
- To implement established ICT policies, procedures, and standards for input, data integrity, and user support.
- To assist in testing, piloting, and rolling out new or upgraded application systems.
- To monitor daily operations of applications, conduct health checks, and provide user assistance.
- To troubleshoot application-related incidents and perform root cause analysis, escalating as needed.
- To support system backup, recovery, and documentation of application processes.
- To prepare technical documentation, user manuals, and provide training/support to system users.
- To perform any other related duties as may be assigned by the Business Solutions Manager.
QUALIFICATIONS AND EXPERIENCE
- Holder of Bachelor Degree or Advance Diploma in one of the following fields: Computer Science, Computer Engineering, Information Technology, ICT, Information Systems Management or other related and related qualifications from a recognized institution.
- 10 years of experience in ICT applications support within a banking or financial institution.
- Good understanding of core banking systems, ICT operations, and troubleshooting practices.
- Strong analytical, problem-solving, and communication skills.
- Possession of a relevant recognized ICT professional certification will be added advantage.
- Strong analytical & troubleshooting skills for system incidents
- Knowledge of software testing, system upgrades, and bug fixing
- Proficiency in ICT application support tools
To monitor the implementation of policies, procedures, decisions and strategies for financing To prepare, analyze, and maintain statistical and operational reports on ICT applications using relevant software tools. To provide first-line support for core banking applications, escalating unresolved issues to the Business Solutions Manager. To identify and report application-related data entry or processing issues, advising programmers on corrective measures. To implement established ICT policies, procedures, and standards for input, data integrity, and user support. To assist in testing, piloting, and rolling out new or upgraded application systems. To monitor daily operations of applications, conduct health checks, and provide user assistance. To troubleshoot application-related incidents and perform root cause analysis, escalating as needed. To support system backup, recovery, and documentation of application processes. To prepare technical documentation, user manuals, and provide training/support to system users. To perform any other related duties as may be assigned by the Business Solutions Manager.
Holder of Bachelor Degree or Advance Diploma in one of the following fields: Computer Science, Computer Engineering, Information Technology, ICT, Information Systems Management or other related and related qualifications from a recognized institution. 10 years of experience in ICT applications support within a banking or financial institution. Good understanding of core banking systems, ICT operations, and troubleshooting practices. Strong analytical, problem-solving, and communication skills. Possession of a relevant recognized ICT professional certification will be added advantage. Strong analytical & troubleshooting skills for system incidents Knowledge of software testing, system upgrades, and bug fixing Proficiency in ICT application support tools
JOB-68aebae9b0d04
Vacancy title:
Senior ICT Officer I – Applications
[Type: FULL_TIME, Industry: Banking, Category: Computer & IT]
Jobs at:
Tanzania Agricultural Development Bank Limited ( TADB )
Deadline of this Job:
Friday, September 12 2025
Duty Station:
Dar es Salaam | Dar es Salaam | Tanzania
Summary
Date Posted: Wednesday, August 27 2025, Base Salary: Not Disclosed
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JOB DETAILS:
JOB PURPOSE:
The Senior ICT Officer will provide operational support, monitoring, and troubleshooting of core banking applications and ICT systems. The role ensures smooth daily operations, assists in system enhancements, and supports end-users in maximizing the effective use of ICT applications.
KEY RESPONSIBILITIES:
- To monitor the implementation of policies, procedures, decisions and strategies for financing
- To prepare, analyze, and maintain statistical and operational reports on ICT applications using relevant software tools.
- To provide first-line support for core banking applications, escalating unresolved issues to the Business Solutions Manager.
- To identify and report application-related data entry or processing issues, advising programmers on corrective measures.
- To implement established ICT policies, procedures, and standards for input, data integrity, and user support.
- To assist in testing, piloting, and rolling out new or upgraded application systems.
- To monitor daily operations of applications, conduct health checks, and provide user assistance.
- To troubleshoot application-related incidents and perform root cause analysis, escalating as needed.
- To support system backup, recovery, and documentation of application processes.
- To prepare technical documentation, user manuals, and provide training/support to system users.
- To perform any other related duties as may be assigned by the Business Solutions Manager.
QUALIFICATIONS AND EXPERIENCE
- Holder of Bachelor Degree or Advance Diploma in one of the following fields: Computer Science, Computer Engineering, Information Technology, ICT, Information Systems Management or other related and related qualifications from a recognized institution.
- 10 years of experience in ICT applications support within a banking or financial institution.
- Good understanding of core banking systems, ICT operations, and troubleshooting practices.
- Strong analytical, problem-solving, and communication skills.
- Possession of a relevant recognized ICT professional certification will be added advantage.
- Strong analytical & troubleshooting skills for system incidents
- Knowledge of software testing, system upgrades, and bug fixing
- Proficiency in ICT application support tools
Work Hours: 8
Experience in Months: 120
Level of Education: bachelor degree
Job application procedure
Interested and qualified? Click here to apply
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