About Sava-Tech Financial Services Limited

Sava-Tech Financial Services is a microfinance private company duly licensed by the Bank of Tanzania to engage in microfinance operations within Tanzania Mainland, which currently owns and operates a trading name Sava Loan, Sava Loan is an online lending platform that aims to provide affordable financial services to African consumers and small businesses who have limited access to financial products from traditional banks

Position Summary:

A Sales Trainee at SAVA supports the sales team by learning essential sales processes, understanding company products/services, engaging with customers, and contributing to business growth. This role is designed to prepare candidates for full-time sales positions within the organization.

Key Responsibilities

Sales Support & Execution

• Assist the sales team in prospecting, lead generation, and follow-ups.
• Participate in client visits, presentations, and product demonstrations.
• Support the preparation of sales proposals, quotations, and documentation.
• Maintain accurate records of customer interactions, leads, and sales activities in CRM tools.

Market & Product Knowledge

• Gain in-depth understanding of SAVA's products, services, and value proposition.
• Study market trends, competitor products, and customer preferences.
• Collect customer feedback and share insights with the sales and marketing teams.

Customer Relationship Building

• Provide basic customer service support under supervision.
• Build strong relationships with existing and potential clients.
• Assist in resolving customer queries and escalating issues when necessary.

Training & Development

• Participate in structured training programs covering: Sales techniques, Negotiation skills, Product knowledge, CRM and reporting tools
• Shadow senior sales team members to learn real-world selling strategies.

Reporting & Documentation

• Prepare daily/weekly reports on sales activities and learning progress.
• Track sales performance data and help in generating sales analytics or dashboards.

Required Qualifications

• Diploma or Bachelor's degree in Business Administration, Marketing, Commerce, or related fields.
• Strong communication and interpersonal skills.
• Basic understanding of sales principles and customer service practices.
• Proficiency in MS Office (Word, Excel, PowerPoint); familiarity with CRM is a plus.
• High motivation, willingness to learn, and ability to work in a team.

Key Skill and Competencies

• Sales enthusiasm & learning mindset
• Customer service orientation
• Problem-solving ability
• Presentation skills
• Time management & organizational skills

Working Conditions

• Field visits and client interactions (as required).
• Regular collaboration with the Sales, Marketing, and Credi teams

• Assist the sales team in prospecting, lead generation, and follow-ups.
• Participate in client visits, presentations, and product demonstrations.
• Support the preparation of sales proposals, quotations, and documentation.
• Maintain accurate records of customer interactions, leads, and sales activities in CRM tools.
• Gain in-depth understanding of SAVA's products, services, and value proposition.
• Study market trends, competitor products, and customer preferences.
• Collect customer feedback and share insights with the sales and marketing teams.
• Provide basic customer service support under supervision.
• Build strong relationships with existing and potential clients.
• Assist in resolving customer queries and escalating issues when necessary.
• Participate in structured training programs covering: Sales techniques, Negotiation skills, Product knowledge, CRM and reporting tools
• Shadow senior sales team members to learn real-world selling strategies.
• Prepare daily/weekly reports on sales activities and learning progress.
• Track sales performance data and help in generating sales analytics or dashboards.

• Strong communication and interpersonal skills
• Basic understanding of sales principles and customer service practices
• Proficiency in MS Office (Word, Excel, PowerPoint)
• Familiarity with CRM is a plus
• Sales enthusiasm & learning mindset
• Customer service orientation
• Problem-solving ability
• Presentation skills
• Time management & organizational skills

• Diploma or Bachelor's degree in Business Administration, Marketing, Commerce, or related fields
• Strong communication and interpersonal skills
• Basic understanding of sales principles and customer service practices
• Proficiency in MS Office (Word, Excel, PowerPoint); familiarity with CRM is a plus
• High motivation, willingness to learn, and ability to work in a team