Operation Supervisor
2025-07-29T19:44:55+00:00
TEVI Microfinance
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FULL_TIME
Dar es Salaam
Dar es Salaam
00000
Tanzania
Finance
Admin & Office
2025-08-09T17:00:00+00:00
Tanzania
8
TEVI MICROFINANCE COMPANY is a fast-growing microfinance institution operating in Dar es Salaam for almost 5 years, we provide demand-oriented financial services aimed at empowering micro-enterprises.
The company is currently seeking to recruit a qualified, highly motivated, performance driven and experienced individual to support growth of quality loan book
Job Responsibilities:
- Ensure that credit operations are carried out productively so as to ensure profitability and sustainable growth of the Company Assets;
- Set goals for performance and deadlines in ways that comply with company’s plans and vision and communicate them to loan officers;
- Organize workflow and ensure that loan officers understand their duties or delegated tasks;
- Monitor your loan officers’ productivity and provide constructive feedback and coaching;
- Receive complaints and resolve problems;
- To prepare and submit daily and monthly performance reports for his subordinates/loan officers to the Operations Manager which will also be reported to the board meetings in monthly basis;
- To manage the application of policies, norms and procedures at all levels and supervise the entire process so that it works as per the laid down Tevi Microfinance Limited procedures;
- To supervise client recruitment, loan disbursement and loan management and monitoring; visit clients for monitoring, assessment and collect service effectiveness feedback
- To Manage portfolio quality and quantity in order to meet company expectations; and ensure Portfolio at Risk (PAR) and Non-Performing Loans at acceptable levels of the institution as well as of the regulators;
- To evaluate loan packages, identify gaps and recommend for modification; and lead credit committee meetings in the absence of the operation manager.
- Evaluation of client’s credit information (CRB report) and recommend on whether the client is eligible to be given loan
Reporting
- Prepare Portfolio growth and quality Performance report and submit to the management on monthly bases;
- Propose new policy ideas to improve the company operations and submit to the management for discussion.
- Performing any other duties as may be delegated or assigned to you by the operations Manager.
Skills and Experience Required
- A minimum of Bachelor of Business Administration, Banking, Finance or any business-related course
- Proven experience as supervisor or relevant role in both Group and Individual loan
- Ability to learn a variety of job descriptions
- Excellent communication and interpersonal skills
- The successful candidate must have worked in the microfinance for more than 4 years in different roles.
- Strong with skills on management of people
- Encourage and motivate his/her subordinates to meet their targets
- Excellent communications skills
Ensure that credit operations are carried out productively so as to ensure profitability and sustainable growth of the Company Assets; Set goals for performance and deadlines in ways that comply with company’s plans and vision and communicate them to loan officers; Organize workflow and ensure that loan officers understand their duties or delegated tasks; Monitor your loan officers’ productivity and provide constructive feedback and coaching; Receive complaints and resolve problems; To prepare and submit daily and monthly performance reports for his subordinates/loan officers to the Operations Manager which will also be reported to the board meetings in monthly basis; To manage the application of policies, norms and procedures at all levels and supervise the entire process so that it works as per the laid down Tevi Microfinance Limited procedures; To supervise client recruitment, loan disbursement and loan management and monitoring; visit clients for monitoring, assessment and collect service effectiveness feedback To Manage portfolio quality and quantity in order to meet company expectations; and ensure Portfolio at Risk (PAR) and Non-Performing Loans at acceptable levels of the institution as well as of the regulators; To evaluate loan packages, identify gaps and recommend for modification; and lead credit committee meetings in the absence of the operation manager. Evaluation of client’s credit information (CRB report) and recommend on whether the client is eligible to be given loan
A minimum of Bachelor of Business Administration, Banking, Finance or any business-related course Proven experience as supervisor or relevant role in both Group and Individual loan Ability to learn a variety of job descriptions Excellent communication and interpersonal skills The successful candidate must have worked in the microfinance for more than 4 years in different roles. Strong with skills on management of people Encourage and motivate his/her subordinates to meet their targets Excellent communications skills
JOB-688924b750903
Vacancy title:
Operation Supervisor
[Type: FULL_TIME, Industry: Finance, Category: Admin & Office]
Jobs at:
TEVI Microfinance
Deadline of this Job:
Saturday, August 9 2025
Duty Station:
Dar es Salaam | Dar es Salaam | Tanzania
Summary
Date Posted: Tuesday, July 29 2025, Base Salary: Not Disclosed
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JOB DETAILS:
TEVI MICROFINANCE COMPANY is a fast-growing microfinance institution operating in Dar es Salaam for almost 5 years, we provide demand-oriented financial services aimed at empowering micro-enterprises.
The company is currently seeking to recruit a qualified, highly motivated, performance driven and experienced individual to support growth of quality loan book
Job Responsibilities:
- Ensure that credit operations are carried out productively so as to ensure profitability and sustainable growth of the Company Assets;
- Set goals for performance and deadlines in ways that comply with company’s plans and vision and communicate them to loan officers;
- Organize workflow and ensure that loan officers understand their duties or delegated tasks;
- Monitor your loan officers’ productivity and provide constructive feedback and coaching;
- Receive complaints and resolve problems;
- To prepare and submit daily and monthly performance reports for his subordinates/loan officers to the Operations Manager which will also be reported to the board meetings in monthly basis;
- To manage the application of policies, norms and procedures at all levels and supervise the entire process so that it works as per the laid down Tevi Microfinance Limited procedures;
- To supervise client recruitment, loan disbursement and loan management and monitoring; visit clients for monitoring, assessment and collect service effectiveness feedback
- To Manage portfolio quality and quantity in order to meet company expectations; and ensure Portfolio at Risk (PAR) and Non-Performing Loans at acceptable levels of the institution as well as of the regulators;
- To evaluate loan packages, identify gaps and recommend for modification; and lead credit committee meetings in the absence of the operation manager.
- Evaluation of client’s credit information (CRB report) and recommend on whether the client is eligible to be given loan
Reporting
- Prepare Portfolio growth and quality Performance report and submit to the management on monthly bases;
- Propose new policy ideas to improve the company operations and submit to the management for discussion.
- Performing any other duties as may be delegated or assigned to you by the operations Manager.
Skills and Experience Required
- A minimum of Bachelor of Business Administration, Banking, Finance or any business-related course
- Proven experience as supervisor or relevant role in both Group and Individual loan
- Ability to learn a variety of job descriptions
- Excellent communication and interpersonal skills
- The successful candidate must have worked in the microfinance for more than 4 years in different roles.
- Strong with skills on management of people
- Encourage and motivate his/her subordinates to meet their targets
- Excellent communications skills
Work Hours: 8
Experience in Months: 48
Level of Education: bachelor degree
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