PURPOSE OF THE JOB

The Integrated Care Nurse (ICN) is responsible for delivering person-centred, holistic, and integrated care services to older people, persons with disabilities, people with serious or chronic medical conditions, unaccompanied and separated children, and other marginalized People with Specific Needs (PSNs) in Nduta and Nyarugusu refugee camps.

The role focuses on improving quality of life, functional ability, comfort, dignity, and psychosocial wellbeing, through preventive, curative, rehabilitative, supportive, and end-of-life care, as appropriate, within a humanitarian context. The ICN works closely with health facilities, protection teams, community structures, and humanitarian partners to ensure coordinated and continuous care.

SCOPE OF THE ROLE

The position is based in Kigoma Region, with primary responsibility for service delivery in Nduta and Nyarugusu refugee camps.

The post holder will:

• Provide direct integrated nursing care to PSNs
• Support continuity of care between community, health facilities, and home-based settings
• Contribute to multidisciplinary case management and referrals
• Support caregivers, families, and community-based care structures
• Contribute to reporting, learning, and quality improvement

SPECIFIC JOB RESPONSIBILITIES AND KEY TASKS

Integrated Clinical and Nursing Care

• Provide comprehensive nursing care for older people, people with disabilities, and other PSNs, including those with chronic illnesses, disabilities, serious medical conditions, and terminal illnesses
• Conduct holistic assessments covering physical, psychological, social, and functional needs
• Provide symptom management (e.g. pain, breathlessness, wounds, mobility challenges) in line with clinical guidelines
• Support activities of daily living, comfort care, and dignity-focused interventions
• Identify early deterioration and ensure timely referral to appropriate health services

Community-Based and Home-Based Care

• Provide home-based and community-based nursing care to PSNs who have limited mobility or access to health facilities
• Support caregivers and families with practical skills, counselling, and education on care practices
• Promote continuity of care following discharge from health facilities
• Work with community volunteers and outreach workers to identify and follow up PSNs

Psychosocial Support and Compassionate Care

• Provide basic psychosocial support to PSNs and their caregivers, including emotional support and counselling
• Support individuals and families facing serious illness, disability, loss, or end-of-life situations
• Promote dignity, respect, cultural sensitivity, and informed decision-making in care

Coordination, Referral and Case Management

• Participate in multidisciplinary case management for PSNs, working closely with protection, health, nutrition, child protection, and disability services
• Facilitate referrals to health facilities, rehabilitation services, mental health and psychosocial support (MHPSS), protection services, and social assistance
• Liaise with UN agencies, health partners, and camp health facilities to ensure coordinated care

Health Promotion and Prevention

• Provide health education on chronic disease management, disability care, nutrition, hygiene, and infection prevention
• Support preventive care including early identification of complications and risk factors
• Promote self-care and caregiver resilience within the refugee context

Documentation, Reporting and Learning

• Maintain accurate and confidential patient records and case documentation
• Contribute to programme reporting, referrals tracking, and follow-up data
• Support monitoring of outcomes related to quality of life, functional ability, and wellbeing
• Participate in learning and quality improvement initiatives

Safeguarding and Protection

• Ensure care is delivered in line with safeguarding, protection, and humanitarian principles
• Identify and report protection concerns, abuse, neglect, or exploitation through established referral mechanisms
• Ensure informed consent, confidentiality, and respectful care at all times

HAT KEY POLICIES

The post holder will comply with and sign all HAT policies, including:

1. Code of Conduct
2. Safeguarding and Protection Policy
3. Safety and Security Policy
4. Data Protection and Confidentiality Policy
5. Human Resources Policy

COMPETENCIES, SKILLS AND ABILITIES

Education / Qualifications

• Diploma or bachelor’s degree in nursing (Registered Nurse)
• Valid nursing registration with relevant professional council

Experience (Essential)

• At least 3 years’ experience in clinical nursing practice
• Experience working with vulnerable populations, including older people, people with disabilities, or people with chronic or serious illnesses
• Experience in humanitarian, refugee, or low-resource settings preferred

Skills and Knowledge

• Strong skills in holistic and person-centred nursing care
• Knowledge of chronic disease management, disability care, and basic palliative care principles
• Ability to provide compassionate psychosocial support
• Good communication and teamwork skills
• Ability to work in challenging humanitarian environments

Desirable

• Training or experience in palliative care, integrated care, or community/home-based care
• Experience working in refugee camps or emergency settings
• Knowledge of protection, safeguarding, and referral systems
• Ability to speak Kiswahili; Kirundi is an added advantage

• Provide direct integrated nursing care to PSNs
• Support continuity of care between community, health facilities, and home-based settings
• Contribute to multidisciplinary case management and referrals
• Support caregivers, families, and community-based care structures
• Contribute to reporting, learning, and quality improvement
• Provide comprehensive nursing care for older people, people with disabilities, and other PSNs, including those with chronic illnesses, disabilities, serious medical conditions, and terminal illnesses
• Conduct holistic assessments covering physical, psychological, social, and functional needs
• Provide symptom management (e.g. pain, breathlessness, wounds, mobility challenges) in line with clinical guidelines
• Support activities of daily living, comfort care, and dignity-focused interventions
• Identify early deterioration and ensure timely referral to appropriate health services
• Provide home-based and community-based nursing care to PSNs who have limited mobility or access to health facilities
• Support caregivers and families with practical skills, counselling, and education on care practices
• Promote continuity of care following discharge from health facilities
• Work with community volunteers and outreach workers to identify and follow up PSNs
• Provide basic psychosocial support to PSNs and their caregivers, including emotional support and counselling
• Support individuals and families facing serious illness, disability, loss, or end-of-life situations
• Promote dignity, respect, cultural sensitivity, and informed decision-making in care
• Participate in multidisciplinary case management for PSNs, working closely with protection, health, nutrition, child protection, and disability services
• Facilitate referrals to health facilities, rehabilitation services, mental health and psychosocial support (MHPSS), protection services, and social assistance
• Liaise with UN agencies, health partners, and camp health facilities to ensure coordinated care
• Provide health education on chronic disease management, disability care, nutrition, hygiene, and infection prevention
• Support preventive care including early identification of complications and risk factors
• Promote self-care and caregiver resilience within the refugee context
• Maintain accurate and confidential patient records and case documentation
• Contribute to programme reporting, referrals tracking, and follow-up data
• Support monitoring of outcomes related to quality of life, functional ability, and wellbeing
• Participate in learning and quality improvement initiatives
• Ensure care is delivered in line with safeguarding, protection, and humanitarian principles
• Identify and report protection concerns, abuse, neglect, or exploitation through established referral mechanisms
• Ensure informed consent, confidentiality, and respectful care at all times