Debt Collection Agent
2025-08-13T11:00:20+00:00
Mogo Credit Tanzania
https://cdn.greattanzaniajobs.com/jsjobsdata/data/employer/comp_6214/logo/Mogo%20Credit.png
https://www.mogo.co.ug/
FULL_TIME
Dar es Salaam
Dar es Salaam
00000
Tanzania
Financial Services
Admin & Office
2025-08-23T17:00:00+00:00
Tanzania
8
At Mogo Credit Tanzania, we are dedicated to increasing access to finance and driving social mobility. We’ll be offering a range of products, including financing for cars, motorcycles, and tuk-tuks, smart phone financing as well as logbook loans and more.
We are looking for passionate, driven individuals to join our founding team. This is a unique chance to help build a company from the ground up and play a key role in shaping its future. You’ll be part of a collaborative, non-bureaucratic work environment that is both fun and sustainable.
Ready to help us write this new chapter in Tanzania?
WHAT YOU WILL DO
Customer Communication
- Send timely reminders to customers regarding upcoming or overdue payments via phone calls, emails, and official letters.
- Maintain a courteous and professional tone in all customer interactions.
Documentation and Record Keeping
- Process and archive all debt collection correspondence and related documents.
- Ensure all records are accurate, up-to-date, and easily accessible for internal use.
Debt Monitoring and Follow-Up
- Track customer compliance with contractual payment obligations.
- Follow up on overdue accounts to ensure timely resolution and recovery.
Data Management
- Maintain precise and current customer data, including debt balances and payment status.
- Ensure data integrity for use by other departments.
Process Improvement
- Provide recommendations for improving debt collection strategies and workflows.
- Participate in team discussions aimed at enhancing operational efficiency.
Performance Targets
- Meet or exceed individual and team collection targets as set by management.
- Report on progress and challenges regularly.
Other Duties
- Perform any additional tasks assigned by the Collections Supervisor to support departmental goals.
WHAT YOU NEED
- Diploma or Degree in Business Administration, Finance, or a related field.
- Minimum of 1–2 years of experience in debt collection or customer service.
- Proficiency in MS Office and CRM systems.
- Strong communication and negotiation skills.
- Ability to work under pressure and meet deadlines.
With us you will:
Win Big
- Fast results: We cut through bureaucracy so you can achieve your goals quickly.
- Transparent goals: Know what you are working toward and celebrate our victories together.
- Rewards and bonuses: We recognize and celebrate great work with bonuses and awards.
- Celebrating Success: We love to celebrate our wins together.
Grow
- Intelligent team: Work alongside smart, passionate people.
- Established feedback culture: We encourage open communication to help you and the company grow.
Customer Communication Send timely reminders to customers regarding upcoming or overdue payments via phone calls, emails, and official letters. Maintain a courteous and professional tone in all customer interactions. Documentation and Record Keeping Process and archive all debt collection correspondence and related documents. Ensure all records are accurate, up-to-date, and easily accessible for internal use. Debt Monitoring and Follow-Up Track customer compliance with contractual payment obligations. Follow up on overdue accounts to ensure timely resolution and recovery. Data Management Maintain precise and current customer data, including debt balances and payment status. Ensure data integrity for use by other departments. Process Improvement Provide recommendations for improving debt collection strategies and workflows. Participate in team discussions aimed at enhancing operational efficiency. Performance Targets Meet or exceed individual and team collection targets as set by management. Report on progress and challenges regularly. Other Duties Perform any additional tasks assigned by the Collections Supervisor to support departmental goals.
Diploma or Degree in Business Administration, Finance, or a related field. Minimum of 1–2 years of experience in debt collection or customer service. Proficiency in MS Office and CRM systems. Strong communication and negotiation skills. Ability to work under pressure and meet deadlines
JOB-689c704487690
Vacancy title:
Debt Collection Agent
[Type: FULL_TIME, Industry: Financial Services, Category: Admin & Office]
Jobs at:
Mogo Credit Tanzania
Deadline of this Job:
Saturday, August 23 2025
Duty Station:
Dar es Salaam | Dar es Salaam | Tanzania
Summary
Date Posted: Wednesday, August 13 2025, Base Salary: Not Disclosed
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JOB DETAILS:
At Mogo Credit Tanzania, we are dedicated to increasing access to finance and driving social mobility. We’ll be offering a range of products, including financing for cars, motorcycles, and tuk-tuks, smart phone financing as well as logbook loans and more.
We are looking for passionate, driven individuals to join our founding team. This is a unique chance to help build a company from the ground up and play a key role in shaping its future. You’ll be part of a collaborative, non-bureaucratic work environment that is both fun and sustainable.
Ready to help us write this new chapter in Tanzania?
WHAT YOU WILL DO
Customer Communication
- Send timely reminders to customers regarding upcoming or overdue payments via phone calls, emails, and official letters.
- Maintain a courteous and professional tone in all customer interactions.
Documentation and Record Keeping
- Process and archive all debt collection correspondence and related documents.
- Ensure all records are accurate, up-to-date, and easily accessible for internal use.
Debt Monitoring and Follow-Up
- Track customer compliance with contractual payment obligations.
- Follow up on overdue accounts to ensure timely resolution and recovery.
Data Management
- Maintain precise and current customer data, including debt balances and payment status.
- Ensure data integrity for use by other departments.
Process Improvement
- Provide recommendations for improving debt collection strategies and workflows.
- Participate in team discussions aimed at enhancing operational efficiency.
Performance Targets
- Meet or exceed individual and team collection targets as set by management.
- Report on progress and challenges regularly.
Other Duties
- Perform any additional tasks assigned by the Collections Supervisor to support departmental goals.
WHAT YOU NEED
- Diploma or Degree in Business Administration, Finance, or a related field.
- Minimum of 1–2 years of experience in debt collection or customer service.
- Proficiency in MS Office and CRM systems.
- Strong communication and negotiation skills.
- Ability to work under pressure and meet deadlines.
With us you will:
Win Big
- Fast results: We cut through bureaucracy so you can achieve your goals quickly.
- Transparent goals: Know what you are working toward and celebrate our victories together.
- Rewards and bonuses: We recognize and celebrate great work with bonuses and awards.
- Celebrating Success: We love to celebrate our wins together.
Grow
- Intelligent team: Work alongside smart, passionate people.
- Established feedback culture: We encourage open communication to help you and the company grow.
Work Hours: 8
Experience in Months: 12
Level of Education: associate degree
Job application procedure
Interested and qualified? Click here to apply
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