Company Background

Flamingo Supermarket Limited is a growing retail and distribution company committed to excellence in customer service, ethical business practices, and continuous operational improvement. As part of our strategy, we seek experienced and results-oriented professionals to join our management and supervisory teams in key departments.

Role Purpose

To lead branch operations, ensure excellent customer service, manage staff performance, and achieve profitability targets.

Key Responsibilities

• Oversee branch operations including sales, inventory, and staff supervision to ensure smooth operations.
• Ensure exceptional customer service and compliance with operational standards.
• Monitor performance indicators, sales targets, and profit margins.
• Coordinate with procurement, accounts, and HR for smooth branch operations.
• Monitor sales performance.
• Coordinate with HR, Finance, and Procurement departments for operational synergy.
• Enforce compliance with health, safety, and company standards.
• Resolve customer complaints and maintain service quality.

Qualifications & Experience

Bachelor’s degree in Business Administration, Retail Management, or related field. Minimum 3 years’ experience in retail management or supermarket operations. Strong leadership, organizational, and problem-solving skills. Customer-oriented approach and operational discipline. Ability to coordinate field and administrative teams effectively.

• Oversee branch operations including sales, inventory, and staff supervision to ensure smooth operations.
• Ensure exceptional customer service and compliance with operational standards.
• Monitor performance indicators, sales targets, and profit margins.
• Coordinate with procurement, accounts, and HR for smooth branch operations.
• Monitor sales performance.
• Coordinate with HR, Finance, and Procurement departments for operational synergy.
• Enforce compliance with health, safety, and company standards.
• Resolve customer complaints and maintain service quality.

• Strong leadership skills
• Organizational skills
• Problem-solving skills
• Customer-oriented approach
• Operational discipline
• Ability to coordinate field and administrative teams effectively

• Bachelor’s degree in Business Administration, Retail Management, or related field
• Minimum 3 years’ experience in retail management or supermarket operations